Highly Motivated and Skilled Networking Professional with experience in Network Design and Management as well as troubleshooting corporate LAN and WAN. Have a skill on Network Security, Firewall and Endpoint protection, Productive Working and good Communication Skills. Looking for a challenging environment. Demonstrated team player abilities and experience with operations and deployments of large-scale networks. Problem solving and multi-tasking skills while maintaining professionalism and high standards.
• Ensuring smooth Operation and Maintenance of IP-MPLS-MPBN, IXP, Enterprise Data Network.• Defining new and maintaining existing VPN tunnels both Site-to Site (IPSec) and Remote Access to facilitate corporate customers, vendors and employees.• Providing support to nation-wide Franchisee for new and existing VPN connections.• Maintaining hardware spares onsite and at Warehouse’s.• Ensuring network visibility on NMS tools including U2000-IP, MRTG, Solar Winds and UFM.• Preparing MOPs and SOPs to facilitate team in handling issues and defining new flows.• Ensuring Inter-VRF routing as per requirements and demands.• Trouble shooting issues related to L-2 and L-3 routing protocol including OSPF, IS-IS, MPLS, BGP, VRRP and STP.• Configuring and implementing firewall flows for Inter-zone communication and NATing for Internet connectivity and publishing.• Receiving, analysing and executing planning team work-orders for definition of new flows and expansions• Ensure Network support to nation-wide Jazz Sales and Zonal offices.• Ensure level 1 and level 2 support to other teams.• Providing Wi-Fi support to nation-wide Jazz offices for both JazzIT and Guest Internet.• Ensure Smooth running of Call Center Network Operations for both Voice and Data.• Providing Network support to Jazz Nation-wide Data centre and MSC locations.• Highlighting and Identifying network optimization needs and discussing plans for implementation of network optimization solutions with planning and L-2 TXN team.• Performing network audits and redundancy tests on regular basis to identify network Operational issues.• Installation & Commissioning of Google, Facebook, Akamai Cache Server for capacity upgrades and providing on-site support for technical issues.• Performing on-site MPBN Network Support.
Deployed as Resident Engineer at JAZZ Telecom - Network Operations Center (Enterprise Data Networks).
Enterprise level planning, designing, implementation and troubleshooting of network and security infrastructure.
Managed 500+ nationwide network devices including routers, switches, firewalls, wireless controller, access points, ACS, ACE etc. with other team members.
Coordination with stakeholders and internal management for designing, change management, and technical issues
Working with the Data Center Planning group and assisting with Network capacity and high availability requirements.
Providing Technical Support and Identify + Resolve recurring issues.
Coordination with Cisco TAC for technical assistance and support.
Execution of planned and unplanned changes across the network as part of network management and enhancement.
Installation, configuration and troubleshooting related to Routing, Switching, Security, VPNs.
Deep investigation, analysis and resolution for all kind of Network base issues.
Management of Solarwinds Network Performance Monitor to ensure proactive monitoring of the whole network infrastructure.
Working as a part of a Team and operating in a fast paced, changing and challenging 24x7 environment.
Review all changes of network configuration for technical accuracy.
Planning, designing and implementation of IP networking and security for access sites including Data Centers, Call Centers, Business Centers, Branch offices, Ware Houses and Franchises.
Documentation related to Network Design and Infrastructure by Microsoft Visio.
Installing, Configuring and Optimization of various Routers, Switches, Firewalls and VPN Concentrator for optimal performance on a wide range of devices like (2600, 2800, 3500, 3700, 3800, 6500, 7200, 7600, ASA-5540/5585, 3020-VPN-CON,) Juniper (ACX-2100, EX-2200, 2300, 4200, 4300, 4600, QFX5100, 10000, SRX-220, SRX550, SRX3400), F5 Load Balancer.
Design and Execute “Proof of Concepts” (POC) for various Network Control Devices.
Proficiency in Sophos and Kaspersky Security Solutions.
In depth experience in configuring Firewalls/ UTMS’s and troubleshooting general Network related issues.
Coordinate with security vendors for efficient resolution of Customer Queries.
Monitor current reports of computer viruses to define when to update virus protection systems.
Conducted multiple POC’s for Sophos XG Firewall.
Has experience dealing with Preventing Ransomware Attacks and preventing them in future using tools like Sophos Intercept-X.
Assure fulfillment of service levels as defined in Customer’s Service Level Agreements
Working on Active Directory.
Working and managing VMs on ESXi 6.0.
Sophos Firewall and Endpoint Protection.
Sophos Access Points and Sophos RED (Remote Ethernet Device).
Kaspersky Endpoint Security using Kaspersky Security Center and applying security Policies.
DHCP, IP, Networking, Hardware/Software Troubleshooting, TCP/IP, LAN/WAN, VPNs, DNS.
To provide excellent customer services while in contact with customer over the telephone in accordance to the defined SOPs.
To communicate effectively and efficiently, while handling customers online and display strong and effective call management
To achieve assigned quantitative targets effectively as per predefined parameters.
To follow the company policies & procedures dutifully.
Monitoring the System Alarms on NMS (Network Management System) of Lahore.
Troubleshooting different problems of Networks in Fields.
Configuration of SDH (Synchronous Digital Hierarchy)