خلاصہ

I am a very determined individual and what I lack in experience I cover up through vision. What I don’t know, I make up for with my passion and enthusiasm. I am a driven, upbeat and current individual with the capacity to learn fast and execute well.

T eam
E veryone
A chieve
M ore

TEAM

Handwork loyalty Success

پراجیکٹس

Dell Project Pakistan
Dell Youth Project

تجربہ

کمپنی کا لوگو
Assistant Manager Operations
Fair Marketing Pakistan
نومبر ۲۰۱۸ - موجودہ | Lahore, Pakistan

Overall handle all operations that are running in Organization.
Attend meetings with clients
Organised Team according to the nature of the work etc

کمپنی کا لوگو
Service Coordinator
Inbox Business Technologies (Pvt) Ltd.
نومبر ۲۰۱٦ - نومبر ۲۰۱۸ | Lahore, Pakistan

Project Dell Pakistan

-Create an inspiring team environment with an open communication culture with PSM
-Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Listen to team members’ feedback and resolve any issues or conflicts
-Recognize high performance and reward accomplishments
-Encourage creativity and risk-taking
-Suggest and organize team building activities
-Monthly & Weekly reports to higher Managment

کمپنی کا لوگو
Coordinator
Inbox Business Technologies (Pvt) Ltd.
نومبر ۲۰۱۵ - نومبر ۲۰۱٦ | Lahore, Pakistan

Answer telephones and respond to inquiries from clients and participants
Create, compile and export databases containing all information for each service call
Take responsibilities for regions and speaking engagements of Technical support
Process end-of-day reports
Process and file templates of customers feedback
Form contacts with the Technical support for all troubleshooting queries
Answer potential clients’ questions about facility and amenities
Maintain and evaluate IT equipment

کمپنی کا لوگو
Project Lead Officer
Megaplus- Project Youth Government Of Punjab
جولائی ۲۰۱۳ - نومبر ۲۰۱۵ | Lahore, Pakistan

-Install and configure computer hardware operating systems and applications
-Monitor and maintain computer systems and networks
-Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
-Troubleshoot the system and network problems, diagnosing and solving hardware or software faults
replace parts as required
-Provide support, including procedural documentation and relevant reports
-Follow diagrams and written instructions to repair a fault or set up a system
-Support the roll-out of new applications
-Set up new users' accounts and profiles and deal with password issues
-Respond within agreed time limits to call-outs
-Work continuously on a task until completion (or referral to third parties, if appropriate)
-Prioritize and manage many open cases at one time
-Rapidly establishing a good working relationship with customers and other professionals, such as software developers
-Test and evaluate new technology according to the company portfolio
-Conduct electrical safety checks on computer equipment.

تعلیم

NCBA&E
ماسٹرز, ایگزیکیٹو ماسٹرز ان بزنس ایڈمنسٹریشن, MBA-Exective‎
Business Administration
CGPA 3.2/4
2020
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, B.A‎
Langauge (Arabic), Language (English), Language (Persian)
درجہ B+
2015
Educate Dell
سرٹیفیکیشن, Dell Certification‎
Best Support Staff
نامکمل
2015
, Computer Ms Office‎
درجہ A
2013
تعلیم و تعلیمی ادارے, Project Citizen Pakistan‎
فی صد 80%
2011
Lahore Board
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), Intermediate‎
درجہ C
2011
Lahore Board
میٹرک / او لیول, سائنس, Matriculation‎
درجہ A
2009

پیشہ ورانہ مہارتیں

5+ سال Ability to work under pressure
5+ سال Adaptability
5+ سال Analytical
4 سال Business Operations
5+ سال Communicaitons
5+ سال Conflict Resolution
5+ سال Creativity
5+ سال Customer Service Operations
5+ سال Efficiency
5+ سال hardware
5+ سال interpersonal skill
5+ سال Leadership
5+ سال Mentoring Of Staff
4 سال negotiation and conflict management
5+ سال OPTIMISTIC
4 سال PMO
5+ سال positive attitude
5+ سال Project Management
5+ سال PSM
5+ سال Resilience
5+ سال Software
5+ سال Team Building
5+ سال Time management
5+ سال Willingness to Learn

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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