خلاصہ

To achieve a challenging position in a dynamic organization or institution that may offer good opportunities and a demanding environment where I could fully utilize my knowledge, marketing experience and managerial skills, much to the growth of my professional career.

تجربہ

کمپنی کا لوگو
Manager Buisness Unit
wi-tribe Pakistan Limited
نومبر ۲۰۱۴ - مئی ۲۰۱۸ | Lahore, Pakistan

Responsible for maximizing Customer Lifetime Value (CLV), reduce churn. Create positive world of mouth by generating customer insight (walk-in & churned.)
Focused on customer retention and its adapted strategy to cultivate relationships with existing clients in achieving a 70% retention ratio.
Ensure Customer Service targets achievement as per the business plan which includes New sales, First contact resolution, customer satisfaction measurement, complaint management
To ensure the sales target every month with team effort.
To minimize the churn rate.
To provide technical solutions to customer.
Handling complaints, ensuring customer satisfaction with prom
Generating sales and provide after sales, follow-up services.
Managing inventory and maintaining quality control.
To recover the company assets.
Coordinate with team and generate innovate ideas to achieve the targets.
Handling documents on regular basis.

کمپنی کا لوگو
Assistant Project Manager
China Comservice International
جنوری ۲۰۱۳ - ستمبر ۲۰۱۴ | Lahore, Pakistan

 Assist the Project manager in all phases and aspects of project
 To review contract and work according to terms and conditions.
 Providing all tools related to project.
 Maintain and keep the record of project up to date.
 Evaluate execution of the project on daily basis.
 Provide support to field staff
 Follow up of all the non-receivable documents.
 Escalate any project related issues to PM.
 Keep and maintain record of MOM

تعلیم

Virtual University of Pakistan
ماسٹرز, , MBA‎
Marketing
فی صد 58%
2013
Hazara University, Dodhial
بیچلرز, , B.A‎
فی صد 57%
2008
RAWALPINDI BOARD
انٹرمیڈیٹ / اے لیول, , F.A General Science‎
فی صد 50%
2006
Abbotabad Board
میٹرک / او لیول, , Matric in Science‎
فی صد 63%
2004

پیشہ ورانہ مہارتیں

ماہر B2B Software
ماہر Conservation Awareness
ماہر Critical Control Points
ماہر Generate Trend Analysis
ماہر Goal Orientation
متوسط Managing Large Teams =
ماہر nalytical Skills
ماہر Organizational Skills
متوسط Target Setting

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی

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