خلاصہ

 Greeted, assisted and directed guests, workers, visitors and the general public
 Answered all incoming calls and handled caller’s inquiries
 Provided office support services so as to ensure efficiency
 Responded to guests and public inquiries
 Received, directed and passed on telephone fax messages
 Directed employees, guests and general public to the right staff member
 Maintained a sufficient record of office supplies
 Provided word-processing and clerical support
 Typed and distributed correspondence
 To Manage company’s Revenue
 To have follow up of customer’s complains and make them satisfied with quality of the services and also retain them and increase the revenue of the company.
 Maintain daily Kip’s and achieve daily, weekly and monthly targets as assign by the department.
 Contact center.
 Inbound Call Center.
 Answer the Calls and email of Customers and make answer the queries of customer.
 Facilitate the customers in professional manners.
 Follow up customer calls where necessary Resolve escalations of the customers and produce Call reports.
 Manage Average Talk Time.

 plan, prepare and deliver instructional activities that facilitate active learning experiences
 develop schemes of work and lesson plans
 establish and communicate clear objectives for all learning activities
 prepare classroom for class activities
 provide a variety of learning materials and resources for use in educational activities
 identify and select different instructional resources and methods to meet students' varying needs
 instruct and monitor students in the use of learning materials and equipment
use relevant technology to support instruction

پراجیکٹس

Temperament, Procrastination and Sleep Problem in University Students

تجربہ

کمپنی کا لوگو
CRO
Habib Bank Limited
نومبر ۲۰۱٦ - نومبر ۲۰۱۷ | Lahore, Pakistan

 Greeted, assisted and directed guests, workers, visitors and the general public
 Answered all incoming calls and handled caller’s inquiries
 Provided office support services so as to ensure efficiency
 Responded to guests and public inquiries
 Received, directed and passed on telephone fax messages
 Directed employees, guests and general public to the right staff member

کمپنی کا لوگو
CSO
PTC
جولائی ۲۰۱۵ - مئی ۲۰۱٦ | Lahore, Pakistan

 To Manage company’s Revenue
 To have follow up of customer’s complains and make them satisfied with quality of the services and also retain them and increase the revenue of the company.
 Maintain daily Kip’s and achieve daily, weekly and monthly targets as assign by the department.
 Contact center.

کمپنی کا لوگو
Teacher
Allied school
فروری ۲۰۱۴ - فروری ۲۰۱۵ | Lahore, Pakistan

 develop schemes of work and lesson plans
 establish and communicate clear objectives for all learning activities
 prepare classroom for class activities
 provide a variety of learning materials and resources for use in educational activities
 identify and select different instructional resources and methods to meet students' varying needs
 instruct and monitor students in the use of learning materials and equipment

تعلیم

University Management Technology Lahore
ایم فل, MS.Applied Psychology‎
Child Psychology, Counseling Psychology, Humanities and Social Sciences, Social Work, Social Psychology
مکمل
2018
University of Management & Technology (UMT)
ماسٹرز, ماسٹرز ان سائنس, m.sc in psychology‎
Counseling Psychology
CGPA 2.9/4
2018
University of Education
ڈپلوما, m.ed‎
research, human resource management, administration
مکمل
2014

پیشہ ورانہ مہارتیں

متوسط Influential Communicator
متوسط Accounting software
متوسط Call Handling
ماہر Conservation Awareness
ابتدائی ERP
متوسط experience of working with financial data
ماہر Food Knowledge
متوسط Freelancer
متوسط Good Problem Skills
متوسط Health Ftness
متوسط Meticulous Attention to Detail
متوسط miscro soft office
ماہر Official Assignments
متوسط Pivot Tables
متوسط Pursuing News Stories
ماہر Representation Skills
متوسط Time Management
متوسط Willing to work in remote areas

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں