خلاصہ

To secure a position in Cash Management where my skills in financial analysis, risk management, and client relationship building can contribute to the success of the organization.

پراجیکٹس

IVR (Interactive Voice Response)

تجربہ

کمپنی کا لوگو
Unit Head-VP-1, Cash Management Division, (Collection & Payment Business)
MCB Bank Ltd
جنوری ۲۰۲۲ - موجودہ | Karachi, Pakistan

Over 18 years multifaceted experience resource in Payments & Cash Management Operations. Planning and Reorganization of Operations, Banking System, Local Branches/Centralized Operations, Cash Management Products & Designing of customized slip & Corporate Cheques. Successfully streamlined the organizational structure and established efficient Processes. Reviews policies & prepare Service Level Agreement & Process Manual, successfully launched Products in Pakistan pan branches. Holds Graduation degree. Exposure to various banking systems, practices and different spheres of banking. Strategic mindset with communications and self-starter with strong analytical, interpersonal, negotiation, Organization and leadership skills. Proven track record of taking initiatives and presenting ideas, building winning teams and planning to achieve success for the organization.  

کمپنی کا لوگو
Unit Head- Vice President -1
MCB Bank Limited
جنوری ۲۰۲۴ - اکتوبر ۲۰۲۴ | Karachi, Pakistan

Attached my CV

کمپنی کا لوگو
Unit Head- Vice President -1
MCB BANK LTD
جنوری ۲۰۲۴ - اکتوبر ۲۰۲۴ | Karachi, Pakistan

کمپنی کا لوگو
Unit Head-AVP, Cash Management Division, (Collection & Payment Business)
MCB Bank Limited
جنوری ۲۰۱۹ - دسمبر ۲۰۲۱ | Karachi, Pakistan

Leading cash management operations & payments team for improvements in cash management & Ensure operations are conducted in accordance with Management guidelines, Group Policies, Departmental Operating Instructions, and the Group's Guidelines with agreed customer service standards, the operational risk and State Bank's statutory requirements for approvals and resolution of other operational matters. Moreover, we are timely reconcile and review cash management related transactions & monitor of all balances & manage all aspects of the project & MIS related tasks of Cash Management Operations & Inducting new branches on the network and educating them on commencing the necessary services of Cash Management products at the branch for each client.

کمپنی کا لوگو
Senior Manager (OG-I), Cash Management Division -Customer Support & Impleme
MCB Bank Limited
جنوری ۲۰۱۲ - دسمبر ۲۰۱۸ | Karachi, Pakistan

Management of TBD Collection accounts and bank relations. Reviews and drives Improvements in cash management, ensuring financial obligations are met in accordance with Company policies and procedures. I engage in collection of receivables, payments, disbursements, cash flow forecasting and letter of credit activities. Perform ongoing bank reconciliations, including monthly reconciliations & customization on system according to customer or business requirement & identifying the needs of customer(s) & then working hard to meet or even exceed them. Responsible for UAT(s) & documentation for new developments, daily correspondence with stake holders for better services & maintain credits files for audit trials. Monitor all customer complaints related to Transaction Banking Division and responds to customers for resolution & minimizing complaints for customer satisfaction. Invoicing to corporate customers on monthly basis. responsible for customer implementation of collections & payments arrangements. Providing solutions to the customers of their issues and queries and build customer satisfaction and loyalty. 

کمپنی کا لوگو
Contractual till Officer Grade (III & II), Back Office - Operations-Product
MCB BANK LTD
مئی ۲۰۰۴ - دسمبر ۲۰۱۱ | Karachi, Pakistan

Adhere to efficiency standards of processing; monitoring of transactions, with zero errors & within the desired turn around time to achieve work efficiency.Balancing of daily collection figures & arranging customer funding accordingly to pre agreed manner to streamline work with priority.
Maintaining desired system/application to keep it ready for processing transactions of all existing & newly joined customers.
Maintain MIS & balance collection figures on daily basis. Handling & provide training support to branches & customer(s) for transactions of both collection & payment accounts.
Responsible for end to end coordinating with vendor & the IT department for system development. 
Responsible for UAT(s) & documentation for new developments. o Coordination with stake holders for system integration & implementation.
Leading system implementation for new clients.
Complete system Administration for the TBD Application (SSO).
Provide assistance in handling product support for all cash management customer(s), including system deployment, performing testing solution customization.  
Key Achievements: Connection of Core Banking System-Symbols into MCB Single Sign On System (TBD) o From 2006 till 29th May, 2009, worked with Vendor of MCB it has implemented “MCB Collection System” in symbol branches are able to post CMD transactions through Collection System, new SSO (Collection & Payment solutions). I played a vital role in the implementation and support of the new system. o Certificates: Awarded Pakistan based “Star of the Month Award-2010” by MCB Bank Ltd for quality services & customer satisfactions.  

کمپنی کا لوگو
DATA ENTRY PROCESSOR & DOCUMENT CONTROLLER
Citi Bank
نومبر ۲۰۰۱ - مئی ۲۰۰۴ | Karachi, Pakistan

The largest foreign bank in Pakistan affiliated with USA and the founders of Credit cards in Pakistan  


Accurate Data Entry & MaintenanceInput, update, and manage data in relevant systems or databases with a high degree of accuracy, ensuring timely completion of tasks and minimizing errors.


Document Management & ControlOrganize, store, and retrieve both digital and physical documents while maintaining proper version control, ensuring all documents are filed according to company standards and accessible when needed.


Compliance & ReportingEnsure all data and documents comply with company policies and industry regulations, preparing reports and audits as required to ensure the integrity and availability of information.

تعلیم

Islamia University
بیچلرز, , Bachelor of science ‎
Mathematics
CGPA 3.5/4
2001

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
ماہر Bank Reconciliation     
ماہر Banking recon
ماہر Compliance Operations
ماہر Computing Proficient
ماہر Data Interpretation
ماہر Data Management
ماہر Documentation
ابتدائی Effective Manager
ماہر End to End Sales
ماہر Equipment Maintenance Coordination
ماہر Finance Administration
ماہر Financial Risk Management
ماہر Financial Transaction Flow
ماہر Handling Assignments
متوسط HRMS
ابتدائی  Motivational Speaking
ماہر Licensing Policies
متوسط Money Market Knowledge
ماہر monitoring and control
ماہر ommunications Skills
ماہر Operations Management
ماہر Paid Campaign Management
ماہر Paid Online Marketing
ماہر People Management
ماہر People Management Skills
ماہر Process Management
متوسط Process Operations Handling
ابتدائی Restful APIs
متوسط Sales Planning
ماہر SBP Reporting
ماہر Social Media Command
ماہر Staffing
ماہر Strategy
ماہر Student Affairs Managemment
ماہر Team Building
ماہر Team Management
ماہر Testing
ماہر Transaction Operations Handling
ماہر مهارات إدارة الأموال
متوسط مبيعات المشاركة
ماہر Voucher Management
ماہر عملية تطوير الأعمال

زبانیں

ماہر اردو
متوسط انگریزی

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