خلاصہ

A Professional with broad-based expertise in Compliance testing, Technical Fraud Analysis, and Data Analytics with expertise in Oracle SQL, Gauss DB (Huawei), Teradata, Python, and Reporting Dashboards (Power BI). Looking forward to excelling by utilizing my technical, analytical, and quality assurance skills in Fraud Management, Data Analytics, Business Intelligence, and Compliance testing.

پراجیکٹس

Project Manager for development of a comprehensive database

تجربہ

کمپنی کا لوگو
Assistant Manager Revenue Assurance
CMPak Pvt Ltd (Zong)
جون ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Drive and implement fraud management framework as per management guidelines. Minimize grey traffic via the development and implementation of effective detection & mitigation strategy. Risk assessment of new/existing products and suggests recommendations on risk treatment strategy for prevention and reduction of frauds.

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Senior Executive Revenue Assurance
CMPak Pvt Ltd (Zong)
فروری ۲۰۲۲ - مئی ۲۰۲۳ | Islamabad, Pakistan

Working as a Fraud Analyst, I am responsible to identify ongoing fraud by auditing data generated by fraudsters. To maximize audit identification capabilities and minimize the possibility of fraud, I perform ETL on customer activities and normalize data in an easy-to-work-with data format.
In this job role, I am working on Oracle SQL, Power BI, Python, Hadoop, and Hive systems:
Observing Fraud Patterns and updating the existing systemic checks to avoid malpractice by business partners or customers looking to get benefits from system unidentified gaps.

Trend analysis on fraudulent activities, behavioral analysis, and revenue exposures in terms of fake commission accomplishments
Testing of automated controls to proactively identify, report, and block any fraudulent activity within the network to minimize financial loss.
Compliance testing of existing checks for validation of working functionality of the checks.

کمپنی کا لوگو
Executive Internal Audit
CMPak Pvt Ltd (Zong)
فروری ۲۰۲۱ - مارچ ۲۰۲۲ | Islamabad, Pakistan

Working as a Technical Fraud Executive performing data analysis to determine trends, anomalies and calculate the potential revenue losses in the aspect of illegal traffic and fraudulent activities. A targeted approach for Risk assessment of new products and processes to suggest recommendations on risk treatment strategy for prevention and reduction of revenue leakage.

کمپنی کا لوگو
Executive Revenue Assurance, IA & RA
CMPak Pvt Ltd (Zong)
مارچ ۲۰۱۹ - فروری ۲۰۲۱ | Islamabad, Pakistan

Performing data analysis duties to determine trends, anomalies and calculate the potential revenue losses. Risk assessment of new products and processes and suggest recommendations on risk treatment strategy for prevention and reduction of revenue leakage. Implement revenue assurance processes and policies with regards to minimizing revenue leakages with focus on performing key reconciliations. Design and develop revenue assurance controls on various revenue streams as per the guidelines.

کمپنی کا لوگو
OSS Engineer
CMPak Pvt Ltd (Zong)
جنوری ۲۰۱۴ - فروری ۲۰۱۹ | Islamabad, Pakistan

Worked as a Project Manager for the development and implementation of a comprehensive database covering configurational information for telco equipment from the network. Steered efforts towards maintaining the database with updated configurational and inventory file information on a daily basis. Responsible for Automated Escalation System used for verbal automated escalations for all the faults which are being reported on NE Level.
RESPONSIBILITIES:

Full Life Cycle Project Management by planning, developing, and executing the Configurational database project along with the drafting of user manuals for daily usage of the system.
Rendered team management expertise and directions in order to deal and communicate with all necessary vendors to finalize the information type and collection mechanism which will be forwarded to NMS for information collection.
Built collaborative rapport with vendors in order to plan, design, implement and maintain Configuration Management Module as per requirements by implementing best practices.
Fault identification, rectification, and daily maintenance of the configurational database.

کمپنی کا لوگو
Shift Lead NOC
CMPak Pvt Ltd (Zong)
جولائی ۲۰۱۲ - دسمبر ۲۰۱۳ | Islamabad, Pakistan

Exercised hands-on approach and controls for swiftly escalating and responding to network related critical issues along with generation of the network performance reports.
Worked by applying critical thinking skills in decision making and facilitating Network Monitoring team members on all access and core network domains for network monitoring and outage escalation plus rectification.
RESPONSIBILITIES:
• Delivered sterling and analytical support generating 3 hourly, daily and weekly network reports to concerned teams and management for service analysis and maintenance of Quality of Service.

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Sr. Officer NMC
CMPak Pvt Ltd (Zong)
اپریل ۲۰۰۹ - نومبر ۲۰۱۰ | Islamabad, Pakistan

Harnessed technical capabilities and perceptive operational requirements for monitoring and escalation of Network Alarms. Provision of support for issue identification & process for rectification with respective field teams.
Managed multiple activities including configurational changes in network and other routine operations task for the support of field operations teams.
RESPONSIBILITIES:
• Strategically positioned as first point of contact and coordinator for Field Operation rectifying Logical and hardware Faults on Radio interface and suggesting the preventive measures.

تعلیم

SZABIST, Islamabad
بیچلرز, , BS Telecommunications‎
Telecommunications, Radio Network
درجہ B+
2008

پیشہ ورانہ مہارتیں

ماہر Analytical Processes
متوسط Large Scale Data Analysis
ماہر Microsoft Applications Experience

زبانیں

ماہر اردو
ماہر انگریزی

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