خلاصہ

I have Master's degree in International Relations and 9 years of experience in customer service, I am a strong candidate for a wide variety of roles. My expertise in customer service, which includes skills such as problem-solving, communication, conflict resolution and attention to detail, can be applied to many industries.

تجربہ

کمپنی کا لوگو
Front Desk Officer
Shirazi Trading Company (Pvt) Ltd
اگست ۲۰۱۹ - موجودہ | Karachi, Pakistan


Manage Travelling
Visa documentation
Ticket Booking
Hotel Booking
Maintain Attendance
Leave Management
Greet and Welcome Clients

کمپنی کا لوگو
Parent Relation officer
Beacon House School
نومبر ۲۰۱۸ - اگست ۲۰۱۹ | Karachi, Pakistan

1. Answering questions regarding admissions, transfers and addressing complaints.
2. Greet and welcome parents.
3. Answer all incoming calls, resolved their queries.
4. Receive letters, Challan etc. and distribute them
5. Keep updated records and files
6. Maintain existing student’s records in system as well in files.

کمپنی کا لوگو
Parent Relation Officer
Beaconhouse School System
اکتوبر ۲۰۱۸ - اگست ۲۰۱۹ | Karachi, Pakistan



کمپنی کا لوگو
Customer Service Officer
Habib Bank Limited
اگست ۲۰۱۷ - اکتوبر ۲۰۱۸ | Karachi, Pakistan

1. Cash handling
2. Customer dealing
3. Resolved all queries of customers related to their accounts.
4. Account Opening
5. Locker Custodian
6. Cheque Books management and Debit Cards process
7. Additional Request related to Accounts

کمپنی کا لوگو
Customer Service Officer
HBL
جولائی ۲۰۱۷ - اکتوبر ۲۰۱۸ | Karachi, Pakistan


Cash Handling
Customer Dealing
Resolved Customers quires related to their account
Account Opening
Chq book management
Debit card process
Locker Custodian

کمپنی کا لوگو
Assistant to Showroom Manager
Ultimate Buildmart
فروری ۲۰۱۵ - جولائی ۲۰۱۷ | Karachi, Pakistan

کمپنی کا لوگو
Customer Service Officer
Ultimate Buildmart
جنوری ۲۰۱۵ - جولائی ۲۰۱۷ | Karachi, Pakistan

Make the wages sheet on Monthly Basis. Start working as a Research and Development Executive, searching various field in every department of the organization. Then after that promoted to Show room Manager.

کمپنی کا لوگو
Marketing Executive
Bulls eye communications
فروری ۲۰۱۲ - مارچ ۲۰۱۳ | Karachi, Pakistan

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان آرٹس, ‎
International Relations
2016
University of Karachi
بیچلرز, بیچلرز ان آرٹس, Bs Hons in International Relations‎
International Relations
2015

پیشہ ورانہ مہارتیں

ماہر Admin Assistantce
ماہر Administrative Meetings Management
متوسط Administrative Staffing
ماہر Client Dealing
ماہر Communication Skills`
ماہر Cooordination Skills
ماہر Coordinate Events
ابتدائی Data Entry
ماہر Fluent in English
ماہر Handling Assignments
متوسط Individual Counselling
ماہر Italian Cooking
ابتدائی Korean Teaching
ماہر Leadership Skills
ماہر Management Of Documents
ماہر Microsoft Office 1
ماہر MS Office
ماہر MS. Office
ماہر Operational Tasks Handling
ماہر Operations Management
ماہر Operations Tasks Management
ماہر Opration Working
ماہر Organize Meetings
متوسط Personnel Supervision
ماہر Research Skills
متوسط Structural Draft
ماہر Student Management
ماہر Supervision Skills
ماہر Time Management

زبانیں

ماہر اردو
ماہر انگریزی