خلاصہ

Results-oriented professional with proven expertise in administration and sales, seeking a challenging opportunity to leverage skills in strategic planning, team leadership, and operational excellence to drive business growth and organizational success.

تجربہ

کمپنی کا لوگو
Patient Affairs Coordinator
Liaquat National Hospital Karachi
مارچ ۲۰۲۲ - دسمبر ۲۰۲۴ | Karachi, Pakistan


Assist patients by addressing inquiries and resolving concerns promptly.
Maintain and update patient records and documentation accurately.
Coordinate between patients, healthcare providers, and hospital departments.
Ensure smooth scheduling of appointments and follow-ups.
Provide administrative support to improve patient care and satisfaction.

کمپنی کا لوگو
Delivery Operations Senior Administrative and Sales Executive
Dvago Pharmacy & Wellness Experts
اگست ۲۰۲۰ - اپریل ۲۰۲۲ | Karachi, Pakistan


Assist in managing daily office tasks, including scheduling and maintaining records.
Support the sales team in preparing proposals, reports, and presentations.
Communicate with clients to address inquiries and provide product/service information.
Monitor and analyze sales data to help achieve targets.
Ensure smooth coordination between administrative and sales operations.

کمپنی کا لوگو
Business Development and Admin Executive
Americom Technology (PVT) Ltd.
جون ۲۰۱٦ - جنوری ۲۰۲۰ | Karachi, Pakistan


Identify new clients and business opportunities and build strong relationships.
Support the sales team by preparing reports and presentations.
Manage daily office operations and scheduling.
Analyze market trends and competitors.
Organize and maintain documents and records.

کمپنی کا لوگو
Client Relations and Admin Coordinator
Nueplex Cinema
جنوری ۲۰۱۰ - مئی ۲۰۱٦ | Karachi, Pakistan


Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
Act as the main point of contact for client inquiries and resolve issues promptly.
Manage daily office tasks, including scheduling and coordination.
Maintain and update client records and documentation accurately.
Provide administrative support to ensure smooth office operations.

کمپنی کا لوگو
Call Center Supervisor
Front Office (PVT) Ltd
فروری ۲۰۰۷ - اپریل ۲۰۱۳ | Karachi, Pakistan


Manage administrative responsibilities, including call center workflows.
Design sales initiatives to improve customer engagement and satisfaction.
Develop team performance metrics and conduct regular evaluations.
Resolve escalated customer issues efficiently.
Prepare monthly performance reports for senior management.

تعلیم

Federal Urdu University of Arts, Sciences and Technology
بیچلرز, بیچلرز ان کامرس, BCOM‎
Accounting, Accounting & Finance, Economics
درجہ C
2014
Govt.Degree Islamia Arts and Commerce College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, ICOM‎
Accounting, Statistics, Banking
درجہ D+
2007
New Montina High Secondary School
میٹرک / او لیول, سائنس, Matriculation‎
Chemistry, Physics, Mathematics
درجہ B
2005

پیشہ ورانہ مہارتیں

ماہر Cpanel/WHM Panel
ماہر Front Office Support
متوسط Google Keyword Tool
متوسط Handling Assignments
ابتدائی In Page Desig
ماہر Social Media Strategises
متوسط Web Master Tool
متوسط الاستثمار في السوق

زبانیں

ابتدائی پشتو
متوسط انگریزی
ماہر اردو