خلاصہ

Proven ability to work on different products while meeting challenging deadlines.
Managing large amounts of inbound and outbound calls in a timely manner. Following call center scripts when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

تجربہ

کمپنی کا لوگو
SEO EXPERT & TELESALES CLOSER
ZEE Technology Solutions
اپریل ۲۰۲۱ - موجودہ | Lahore, Pakistan

Lead projects in partnership with a Digital Marketing Analyst to deliver on monthly Marketing team objectives

Liaise between the Charlie Health team and third-party agencies to drive digital marketing efforts, including SEM, SEO, website development, and email marketing

Ensure a consistent brand voice across different marketing channels and modalities

Create new, channel and program-specific marketing collateral for the Outreach and Admissions team

A/B test new campaigns and digital marketing strategies, refining go-forward strategies based on initial results

Track key performance indicators across digital and non-digital marketing channels and make recommendations for improvements to Charlie Health\'s digital growth strategy

Operationalize new engagement initiatives to best engage prospective and existing clients

کمپنی کا لوگو
SEO MANAGER
Tencomm
مارچ ۲۰۲۰ - مارچ ۲۰۲۱ | Lahore, Pakistan

.Certified Seo Closer.

.Certified Google TDMA (Trusted Digital Media Advisor).

Ability to develop trusting relationship with customer, provide excellent customer services and ensure follow through.

Previous success closing sales and meeting revenue targets.

Ability to learn and apply new information quickly.

Assertive team player with positive attitude, high energy level and ability to establish rapport and build relationships with current and potential customers.

Must have clear, pleasant and professional speaking voice.

Excellent interpersonal and communication skills.

Above average computer proficiency and the ability to multi-task.

SEO and Web Application knowledge a plus

CRM experience a plus.

کمپنی کا لوگو
Floor Supervisor In Outbound Call Center
Km Communication
جون ۲۰۱۳ - فروری ۲۰۲۰ | Lahore, Pakistan

7 years experience as a CSR
Transferred urgent calls to the required departments quickly and accurately
Assisted customers with their queries and problems by phone and e-mail.
Managing a team of call Cener staff.
Creating action plans for under-performing employees

کمپنی کا لوگو
CSR
The Resources Group
ستمبر ۲۰۱۷ - دسمبر ۲۰۱۷ | Lahore, Pakistan

Usa Insurance campaign

تعلیم

Digiskills
سرٹیفیکیشن, Graphic Designing‎
graphic designer
مکمل
2021
Digiskills
سرٹیفیکیشن, WordPress‎
web development
مکمل
2021
Google Digital Garage
مختصر کورس, Google Certified TDMA (Trusted Digital Media Advisor).‎
Digital marketing
مکمل
2021
Digiskills
مختصر کورس, SEO EXPERT‎
Digital marketing
مکمل
2021
University of South Asia
بیچلرز, , BSCS‎
Software Engineering
درجہ B
2016
BISE
انٹرمیڈیٹ / اے لیول, , intermediate‎
physics, chemistry and mathematics
درجہ C+
2012
BISE
میٹرک / او لیول, , Matriculation‎
Science
درجہ A
2010

پیشہ ورانہ مہارتیں

ماہر Ability to stay calm in emergencies
ماہر Determine persuasive selling
متوسط Digital Media Advisor
ماہر Outstanding Communication Skills
متوسط SEO Audits
متوسط Seo Book Keyword List Generator
متوسط Seo Expert
ماہر Strong Organizing and Planning Skills

زبانیں

متوسط اردو
ماہر انگریزی

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