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خلاصہ
My objective is to become successful in both social and academic aspects.
My biggest aim is to bring about some novelty in the field of engineering.
پراجیکٹس
تجربہ
Senior Engineer
l Responsible for installation, maintenance of ATMs (PC 280, PC280N, CS280, DN100) CCDMs and Cash sorting machine(C1) within an assigned territory or region.
l Complete Manual installation, Software includes (NDC, Probase, Vynamic Security, AIS agent, IMS Agent, BS/2)
l Deployment and installation of CCDM machines in South region.
l Attend and resolve daily complaints(software and hardware) in contact with all Banks ADC departments and Atm Monitoring teams (Meezan bank, HBL, Bank Al-Habib, Faysal Bank, UBL,ABL).
l Working on new Project of Vynamic Security for AI (Automatic Installation)
l Collaboration with IT teams for the new development and smooth functioning of the channel.
l Collaboration with other department leaders to define, prioritize, and develop projects
l Coordination with clients i.e. banks in Pakistan related to ATMs and Power technical support.
l Manage system monitoring and complaints escalations.
l Installation and deployments of self-service terminals and cash dispensing ATMs.
l Strong technical background as an ATM Support Engineer.
l Proven active and productive team member of ATM Support.
l Understanding capabilities for issue resolving with a good rapport with other support departments.
l Coordination between banks and companies specifically for their ATM & power related complaints.
l Perform all activities related to customer’s service as per client’s satisfaction.
l Coordinate and negotiate with all related support departments.
l Oversee and collaborate with the services team to achieve objectives.
l Monitor, analyze, and regularly report all performance measures to the higher management.
l Excel in training juniors at different levels.
Field/Sales Engineer
We ENGINEERING SOLUTIONS, established in 2005 as
TECHNOSYS ENGINEERING has already built a credible
reputation as an integrator and solution designer that
has proven its abilities in the field of communication &
infrastructure and now in 2016 we have enhance our
vision and renamed our company with an aim to cover
consultancy and construction market by providing best
engineering practices and with a healthy team.
Internee
Work as a Internee
