fifteen years of valuable experience to work in many country without difficulty to be quickly integrated. I speaks with different types of international languages FRENCH, ENGLISH, ARABIC, SOMALI that support my excellent communication skills to achieve most of my goal. valuable experience with a proven ability to develop and strengthen management teams in order to maximize company profitability and efficiency, Now looking for a new and challenging position, one which will make best use of my existing skills and experience and also further my personal and professional development.
Getus Communication for Canadian and USA based market AB, BC, SK, MB, ON, NB & NLÂ
- Internet Service and Solis devise - Getus Communication (www.getus.ca) - Solis product (www.skyroam.com)
-Main Responsibility
-Educate the customer as per the product requirements. -Taking order online with customer confirmation on telephone -Placing the order online -Educate the customer payment capture process while online with customer -Educate the customer with process of installation (Technician Require) and activation (Remote activation) of services -activating the Internet service while online with the customer on telephone-Educate customer how to plug the modem to power outlet and the coaxial cable-Troubleshoot light pattern of modem -Troubleshoot Modem WiFi on or off -Reset modem -Modem Swap Request (Faulty Modem need to be change) -Service Move Request (Address or outlet)-Rebook Request (client missed the appointment) -Speed Change Request-Product upgrade or downgrade while one line with the customer-Place Manager Call Request for the customer -Educate the customer Billing cycle, Invoice Date , Due Date-Team Leader Call Action Request for the Managers-Cancellation Ticket of the product-Cancellation of Service, always retain the customer by offering compensation or offers.Â
French speaker for African Franco phone country.
Building strong coordination and seek out new sales opportunity through calling, networking and social media.
Managing assigned sales task under the reporting authority.
Managing target requests and shipment plans. Ensuring business development through achieving required task as per specific market requirement(s).
Managing overall sales activities in daily operational activities including coordination with CSD, handling customer queries, problem vehicles (Follow up for Deposit/Balance Payments), maintaining daily reservations and profit management of the team.
Ensuring accomplishment of assigned sales targets and required sales turnover by ensuring timely receipt of payments on sales.
Supporting the Manager in implementing Management’s directives including new policy compliance along with Senior Management Policies/Strategies regarding sales within the team.
Achieving regular sales targets including timely receipt of payments on units.
Other tasks given by the company from time to time.
Ensuring discipline within the team.
Travelling to visit potential clients
Negotiating tender and contract terms
Following up new business opportunities and setting up meetings
Planning and preparing presentations
Communicating new product developments to prospective clients
Overseeing the development of marketing literature
Providing management with feedback
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Making technical presentations and demonstrating how our product will meet client needs
Providing pre-sales technical assistance and product education
Liaising with other members of the sales team and other technical experts
Solving client problems
Helping in the design of custom-made products
Providing training and producing support material for the sales team
mockup sample of the product
installation and training of the product
Inspection of the product on site
Supply of the product to curtain wall
(trained the Facade Contractors on the correct installation methodology)
(trained Facade Designers and Consultants in Curtain Wall Fire Stopping) inspected installations and assisted them in getting formal approvals from the authority having (jurisdiction in that area thereafter)
help to get approval of the product and Develop and maintain an efficient and effective financial and administrative organization in charge of selecting, training, supervising, and counseling of all accounting personnel.
Searching for new clients who could benefit from our products in a designated region Establishing new, and maintaining existing, relationships with customers Managing and interpreting customer requirements Persuading clients that a product or service will best satisfy their needs Calculating client quotations Negotiating and closing sales by agreeing terms and conditions Offering after-sales support services Administering client accounts Analyzing costs and sales Preparing reports for head office Meeting regular sales targets Recording and maintaining client contact data Co-ordinating sales projects Supporting marketing by attending trade shows, conferences and other marketing events
Served as logistics manager in one of the major sales and purchasing department service agents for Canon photocopiers, computers, Toshiba Laptops, and house hold electronic appliances. Totally responsible for Inventory control Support to order placing in accordance with market demand Tally and supervision on arrival of cargo to the store
Updating the CIEL GESTIONNAIRE program on arrival of stocks
Bar code updating
Purchase Order (Bon de command) preparation as per the purchase order from the client
Delivery Order (Bon de livraison) preparation after stock verification
Scheduling of deliveries to various client
B/L (DN) validation
Invoice preparation
Cent percent proficient in CIEL application program.
Recipient of EMPLOYEE OF THE MONTH award during January 2008 for outstanding performance.
totally responsible for, updated on a new software named Ciel Quantum application program 2009 new version of Ciel Gestionnaire and attended 4 days special classes on this software, Clients deals, sales cash, Performa invoices, quotations proposal of new arrival materials to client by emails and faxes working on tenders preparing as per the tender order form the client working specially in IT (Information Technology) Outdoor and indoor wireless, networks, computers, hardware, etc purchase orders and tenders . Delivery of goods preparation after stock verification and giving the date and deliveries time after the confirmation.
Liaquat Murad is a constant source of new ideas. Creative, passionate, and fun to be around.