Kloud 7 LLC is an information technology firm that specializes in providing Hosted VoIP communication systems as a service to businesses. The company also excels in the provision of Networking, Cyber security, Data recovery, and Managed IT services to organizations.
• Reaching out to Point of contact such as Office manager, CTO , GM , Owner etc to schedule a meeting with them to explain and share our prospect and product information
• Maintaining Sheets and customer Data. Managing Calendar Appointments and schedule meeting according to Account manager calendar as well.
• Communicating with different type of business owners and making appointment of telephonic meeting for our account manager according to the schedule.

US base B2B business call center.
• Calling insurance company pulling out the adjuster information from the operator supervisor information along with Defense Attorney contact number and fax.
• Negotiating with adjuster or some times with Defense Attorney on the out standing amount ,the treatment given by our client they need to be paid lien must be paid.
• Reviewing file of the injured worker looking at the fact and figure what kind of treatment and medication has been given to the injured worker .
• Email the adjuster demands and itemized billings , fax the document to the DA , give them your least offer on the out standing amount .
• Making follow ups on calendar , on daily basis we had to contact 60 insurance company on call including email and fax .
• Completing weekly and monthly targets .
• Having conversation with adjuster or DA about the file and convincing them to pay and give the best offer on out standing amount reviewing file with them arguing with them in a decent way. Total time period of each call is about 30 to 35 minutes.

US base Outbound call center.
• Schedule a call back for client from our local agent to give them more information about this low-cost Mortgage.
• Build a trust between customer and provide detail on new product in their area.
• To get all the information from customer, which time is good to call them back after three two days.
• Convincing customer to get a call back from our agent from their local area to give them information about this new product.
• Keeping qualifying criteria in mind and schedule a call back for senior citizen in US.

US base Outbound call center on Final Expense Insurance plan.
• Schedule a call back for client from our local agent to give them more information about this low-cost final expense insurance plan.
• Build a trust between customer and provide detail on new product in their area.
• To get all the information from customer, which time is good to call them back after three two days.
• Convincing customer to get a call back from our agent from their local area to give them information about this new product.
• Keeping qualifying criteria in mind and schedule a call back for senior citizen in US.

US base Outbound call center, providing client to get lower interest rate on their visa/master credit card accounts.
• Building good relationship, conversation with them.
• Providing all the detail about their credit card account.
• Help them to reduce their debts and interest rates on their visa/master card account.

Build relationships between new clients & bank.
• Provide complete bank products knowledge to new and old customers.
• Able to generate sales of retail banking products (mainly deposits) and deepen customer relationships.
• Act as a focal point for the bank to interact with customers and believe in providing service excellence at branch level.
• Solicit new business for the branch.
• Handle customers correspondence and inquiries