خلاصہ

As an experienced customer service professional, I am highly skilled in engaging customers with polite conversation and ensuring accurate transactional information. I possess excellent organizational and communication abilities, which enables me to explain problems and solutions to customers in a clear and concise manner. Additionally, I have the ability to multitask, I'm flexible with overtime, and familiar with various computer programs used in the industry.


I take pride in being a great team member and regularly collaborate with staff at all levels to meet and achieve goals. I have also trained others on basic customer service functions and consistently meet my Key Performance Indicators (KPIs) to assist my employer with exceptional performance. Overall, I am a detail-oriented, reliable and proficient customer service representative, committed to delivering exceptional service to customers while contributing positively to the team's success.

تجربہ

کمپنی کا لوگو
Branch Banking Officer
Habib Metropolitan Bank Ltd.
اگست ۲۰۲۳ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Customer service officer
Bank Alfalah Limited
نومبر ۲۰۲۱ - اگست ۲۰۲۳ | Wah Cantt, Pakistan

کمپنی کا لوگو
Cash officer
Habib Bank Limited
اپریل ۲۰۱۹ - نومبر ۲۰۲۱ | Islamabad, Pakistan

کمپنی کا لوگو
Computer Operator
Shezan International Limited
اگست ۲۰۱۷ - اپریل ۲۰۱۹ | Hari Pur, Pakistan

تعلیم

University of Sargodha
بیچلرز, BSc, ‎
Computer Science, Mathematics, Physics
2019
Board of Intermediate & Secondary Education Rawalpindi
انٹرمیڈیٹ / اے لیول, , ‎
Chemistry, Physics, Math
2015
Federal Board of Intermediate &Secondary Education (FBISE)
میٹرک / او لیول, , Matric in Computer Science‎
Chemistry, Computer Science, Mathematics, Physics
2013

پیشہ ورانہ مہارتیں

متوسط Accounts Administration
متوسط Cash Handling
متوسط Cooordination Skills
ابتدائی Cross Cultural Communication Skills
متوسط Handling Assignments
ابتدائی Marketing Skills
ابتدائی Reconciliation
متوسط Reporting Skills
متوسط Risk Management
متوسط SEO Keywords Knowledge
متوسط Teller Operations
ابتدائی Transaction Management

زبانیں

ماہر اردو
متوسط انگریزی

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