خلاصہ

I have more than 3 years experience in hospitality industry and operations. I have done MS business administration in major marketing. My core abilities and skills are problem solving, handling customer complaints, maintaining good and healthy relationship with clients, Generating sales through different channels. Eager to contribute these abilities towards supporting the objectives of an organization that rewards reliabilty, dedication and solid work ethics with opportunities for professional growth. 

تجربہ

کمپنی کا لوگو
Proactive Desk Officer
Muller & Phipps Pakistan (Pvt) Limited
جنوری ۲۰۲۱ - موجودہ | Faisalabad, Pakistan

Responsible for inbound and outbound COD shipments
Handling Customer complaints
Closely monitoring TAT Report including Area of 14 branches
Maintaining good and healthy relationship with COD clients
Following up with Couriers for Missing RR
Active Player in Morning Operations

کمپنی کا لوگو
Guest Services Supervisor
Avari International Hotels
نومبر ۲۰۱۹ - موجودہ | Faisalabad, Pakistan


کمپنی کا لوگو
Front Desk Officer
Hotel One By Pearl Continental
نومبر ۲۰۱۸ - نومبر ۲۰۱۹ | Faisalabad, Pakistan


کمپنی کا لوگو
Front Desk Officer/ Night Auditor
Circle Club
مارچ ۲۰۱۸ - اکتوبر ۲۰۱۸ | Faisalabad, Pakistan

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تعلیم

Government College University Faisalabad
ماسٹرز, ماسٹرز ان سائنس, ‎
Business Administration
2020
Government College University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA Hons‎
Business Administration
2017
The Tips College Faisalabad
انٹرمیڈیٹ / اے لیول, , ‎
Accounting & Finance, Business, Commerce
2013

پیشہ ورانہ مہارتیں

متوسط Administration Knowledge
ماہر Administrative
متوسط Administrative Office Support
متوسط Adminstration Knowledge
ماہر Collaborative Problem Solving
متوسط Communicating Skills
متوسط Communication Skills
ماہر Communications Development
متوسط Counter Billing
متوسط Customer Service
ماہر Emails
متوسط Financing
متوسط Fluent In English
ماہر Fluent In English Urdu
متوسط Hospitality Management
متوسط Internet Based Softwares
ماہر Lab Knowldge
ماہر LiveChat
متوسط Madical Writing
متوسط Management
ماہر Management Skills
متوسط Negotiation Skills
ابتدائی Official Assignments
ماہر Relationship Management
متوسط Reporting
متوسط Result Oriented
متوسط Risk Management
ماہر Sales Analysis
متوسط Selling Skills
ماہر Strong Organizing Planning Skills
ابتدائی Time Management
متوسط Transactions Management
متوسط المهارات الهاتفية

زبانیں

ماہر اردو
ابتدائی فرانسیسی
ماہر پنجابی
متوسط انگریزی