یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Manager IT / Technical Support (North)

Manager Technical Support oversees maintenance and operations of internal IT infrastructure. Provides technical support to end users. i.e. Software and hardware related issues. Provide 1st and 2nd level support for Intranet connectivity.

Major Responsibilities:

Coordinates for preparation of policies /SOP regarding User Tech Support and IT infrastructure.
Manages Level -1 and Level-2 user support (Desktop/LAN/AV/email) to intranet users.
Manages complaints through services desk system for end users.
Escalates & follows up IT issues to different team members of IT.
Ensures proper installation and configuration of software (OS/Office/AV and hardware (Desktop/Laptop/Printer/Scanner)
Coordinates with vendors for use of latest technology like software packages and hardware accessories.
Analyzes feedback from end users regarding the functionality of IT services support such as email, networking, software and hardware.
Ensures the maintenance process Management of IT Assets.
Ensures compliance with legal and ethical standards
Ensures compliance of the software licenses for installed system.
Monitors and evaluates reporting employees and provides performance reports of IT Helpdesk Support Staff to senior management.

نوکری کی تفصیلات

صنعت:

ٹیلی کمیونیکشن/آئی ایس پی

شعبہِ افعال:

کمپیوٹر نیٹ ورکنگ

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Bachelor’s Degree in Computer Science/ IT Certified ITIL Professional, IT operations, IT Support experience

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

4 سال - 6 سال

اس سے پہلے درخواست دیجیۓ:

دسمبر ۰۹, ۲۰۱٦

تاریخِ اِشاعت:

نومبر ۰۸, ۲۰۱٦

PTCL Group

ٹیلی کمیونیکشن/آئی ایس پی · More than 5000 ملازمین - اسلام آباد

پیروی کریں

pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p