A Call Center Representative  is responsible for providing support to customers through voice communication channels. The CSR's primary responsibility is to ensure that customers receive high-quality service and assistance with their inquiries, concerns, or requests.

The key responsibilities of a Customer Service Representative in a voice role typically

RESPONSIBILITIES:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers' questions on the products.
  • Meeting sales quotas
  • Attending training & development sessions to make improvements.

REQUIREMENTS:

  • You must be punctual, hard-working, disciplined & self-motivated with abilities to manage given tasks on time.
  • You are the finest individual with great confidence & excellent communication skills.
  • You have the desire to learn, develop, and achieve the highest standards.
  • You are target-oriented and highly motivated person.
  • You are available to work full-time in USA office hours.
  • You are not enrolled in any educational program or involved at any full/part-time job
  • You have a strong will to become a successful call center agent & build your career in this booming industry.
  • Must be able to do evening and night shifts.

SALARY & BENEFITS:

  • Market competitive salaries.
  • Monthly title plans upto 40,000/month.
  • Saturday/Sundays off.
  • Performance appraisals.
  • Attendance bonus.
  • US holidays.
  • Annual holidays.

نوکری کی تفصیلات

صنعت:
کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
میٹرک / او لیول
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 4 سال
اس سے پہلے درخواست دیجیۓ:
مئی ۲۷, ۲۰۲۳
تاریخِ اِشاعت:
اپریل ۲۷, ۲۰۲۳

Work Environment

Supervisor’s gender:
Either
Percentage of female coworkers:
1-9%

Quick Start Solutions

بی پی او · 11-50 ملازمین - کراچی

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