we are looking for a customer-oriented service representative.

Responsibilities

  • Manage large amount of incoming chats

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customers through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

  • Punctuality: Strict adherence to the roster

Requirements

 

  • Inter/A levels completed (Bachelors Preferred)

  • Must have experience in Digital

  • Willing to join immediately

  • Proven customer support experience or experience as a client service representative

  • Strong customer handling skills and active listening

  • Familiarity with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent communication and verbal skills

  • Ability to multi-task, prioritize, and manage time effectively

نوکری کی تفصیلات

کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
مرد
عمر:
20 - 30 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۲۰, ۲۰۱۷
تاریخِ اِشاعت:
اکتوبر ۱۹, ۲۰۱۷

Foodpanda Pakistan

اشیائے خوردونوش · 201-300 ملازمین - کراچی

Foodpanda is the most global of all food delivery services: the company already targets 3 billion people worldwide, which is almost half of the world population. The company ensures the highest quality standards by rating and assessing all restaurants, taking into consideration customers’ recommendations and feedback. foodpanda also features an exceptional number of different types of cuisine and the their range is being increased. Besides the food, the company feels responsibility for the fast delivery and overall service, which is why foodpanda organises delivery when the restaurant does not have its own service.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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