اگست ۲۰, ۲۰۱۹ شائع ہوئی 3 نے دیکھا
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior
Responsibilities
- Answers telephone promptly in a polite and professional manner and exceeds customer satisfaction.
- Able to answer questions related to travel agency business and evaluate when to escalate up.
- Presents in a professional and educated manner to all customers that call in.
- Places outbound telephone calls.
- Researches and resolves issues to ensure customer retention and satisfaction.
- Directs calls to other departments as needed.
- Understanding of when to escalate calls to operations.
- Maintains knowledge of company products and customer service processes
- Ability to handle a Call Center environment: work quickly and multi-task.
- Possessed extensive knowledge of travel agency business
نوکری کی تفصیلات
Rise Express Travel & Tours (pvt) LTD
Hajj & Umrah ServicesrnInternational & Domestic TicketingrnTravel & Tourism Services
آپ کو کس حوالے سے برتری حاصل ہے؟
ملتی جلتی نوکریاں
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
