• Identify and research potential clients and market opportunities through various channels (e.g., online research, networking, cold calling, industry events).
• Generate qualified leads and build a robust sales pipeline.
• Develop and execute effective outreach strategies to engage prospective clients.
• Conduct in-depth needs assessments to understand clients' current IT infrastructure, challenges, and business objectives.
• Present compelling and tailored IT solutions that address client needs and demonstrate clear value propositions.
• Prepare and deliver professional sales presentations, proposals, and quotations.
• Negotiate contracts, pricing, and terms to close deals successfully.
• Manage the entire sales cycle from initial contact to post-sales follow-up.
• Build and maintain strong, long-term relationships with new and existing clients.
• Act as a trusted advisor, offering insights and recommendations on IT trends and solutions.
• Ensure high levels of client satisfaction and identify opportunities for upselling and cross-selling.
• Provide excellent post-sales support, working collaboratively with technical teams for smooth implementation and issue resolution.
• Stay up-to-date with the latest IT industry trends, technologies, and competitor offerings.
• Contribute to the development of sales strategies and marketing initiatives.
• Provide market feedback to product development and service delivery teams.
• Track sales activities, pipeline, and forecasts accurately.
• Regularly report on sales performance against set targets.
• Participate in sales meetings and training sessions.