یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Transport Administrator / Phone Operator

RSFSOFT

مارچ ۰۳, ۲۰۲۳ شائع ہوئی 380 نے دیکھا

PKR. 50,000 - 80,000/Month

We are looking for a dedicated and energetic candidate to work in our busy Call Centre in Lahore, Pakistan. This is an exciting new position for a Transport Administrator/Phone operator . Working within a small but busy office. The position will involve a mixture of admin, phone operator and compliance based works for our growing fleet of minibus/coaches.

This position would suit someone who already has some experience within the Transport Industry i.e taxi call Centre etc.

Key Tasks and Responsibilities

• Attending to customer calls and logging bookings daily

• Discover customers’ needs

• Reply to customer email and phone inquires regarding pricing and our fleet of vehicles for hire

• Processing payments on the phone and online.

• Answering general customer queries and occasionally making after sales calls/taking feedback

• Allocating work to drivers/publishing the schedule/ emailing and texting drivers their daily work and booking details & making sure there is adequate cover in case of absences and in emergencies

• Being polite with customers and passing on complaints to the relevant person in management

• Chasing up with customers after a quote or provisional booking has been made

• Monitor, manage and report data from the Asset Go to ensure he vehicle daily check compliant.

• Monitor, manage and report the drivers and the vehicles Tachograph/digi card data to ensure the driving hours compliance.

About You and Experience Required

• You must have an education at or equivalent to a minimum Level

• You must be confident to speak over the phone and converse with many different types of customers daily and understand their needs

• You will be using a computer for most of your daily work so being IT literate is a key requirement and must be comfortable navigating Microsoft Word, Excel and Outlook as well as learning our booking system.

Key Competencies

• Good communication skills

• Well-spoken with good telephone manners

• Customer service orientation

• Must have Patience, initiative & stress tolerance, is persuasive, energetic, honest and flexible

The successful candidate will be required to be computer literate, well organized and reliable.

مہارتیں

Coordination Skills Meeting Scheduling Customer Service Skills

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۰۳, ۲۰۲۳

تاریخِ اِشاعت:

مارچ ۰۳, ۲۰۲۳

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

40-49%

RSFSOFT

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

پیروی کریں

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