Sales Support Executive

Dynamic World Wide Logistics Group

پاکستان

درخواست بھیجیں

جولائی ۰۴, ۲۰۲۵ شائع ہوئی 22 نے دیکھا Report Job

We are looking for a detail-oriented and proactive professional to join our team and provide essential support to our sales department by managing back-office operations and coordinating with customers. This role focuses on handling customer inquiries and issues, ensuring seamless communication between customers and sales representatives, and maintaining accurate sales documentation. The successful candidate will play a vital role in enhancing customer satisfaction through timely responses and efficient order processing, while also assisting the sales team with scheduling and record-keeping tasks.

Key Responsibilities
- Manage daily back-office activities and serve as a liaison between customers and the sales team.
- Address and resolve routine customer issues promptly to uphold high satisfaction standards.
- Respond to customer emails and process orders received via phone in an efficient manner.
- Handle customer complaints and provide necessary after-sales support.
- Maintain consistent communication with sales representatives to ensure shipments are processed on time.
- Assist the sales team by organizing schedules, filing important documents, and distributing relevant information.
- Keep detailed and organized sales records, and prepare month-end sales reports for senior management.
- Collaborate with senior sales staff during weekly meetings by creating and updating sales reports.

Required Qualifications
- Bachelor’s degree is mandatory.
- At least 2 years of experience in freight forwarding.
- Ability to work onsite at the designated office location.

This full-time position offers the chance to work closely with a dynamic sales team, contributing significantly to the company’s operational efficiency and customer satisfaction. Candidates with a strong background in freight forwarding, excellent organizational skills, and effective communication abilities will find this role highly rewarding.