یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Outsourcing Deliver Manager

S&P Global Market Intelligence

اسلام آباد ، پاکستان

درخواست بھیجیں

فروری ۱۷, ۲۰۲۳ شائع ہوئی 168 نے دیکھا

The Role: Outsourcing Delivery Manager

Grade: (relevant for internal applicants only) 10

Location: Islamabad, PK

Department Overview

S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis.

Role Overview

S&P Global is seeking an experienced & motivated person to strategically manage both client relationships within the Portfolio Management Services group, as well as manage a team of Individual Contributors responsible for daily execution. The individual will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business. Additional responsibilities include coordination of issue resolution, training, reporting, and keen understanding/presentation of the clients' business structure, pipeline, and market footprint. Finally, this individual will help set the vision of our team, as well as the daily tone of positive client experiences.

Duties & Accountabilities

Help source, recruit and retain top talent
Responsible for 1-3 clients who utilize the WSOWeb outsourcing solution. Client types include Asset Managers, Banks, Hedge Funds, Mutual Funds, & Total Return Swap programs
Responsible for client task management as it relates to daily deliverables, product improvements, the strategic roadmap for your clients, and the prioritization of these expectations

Manage a team strategy around a set focus of clients who utilize the WSOWeb outsourcing solution

Team size: 5-7 Individual Contributors

Manage performance feedback of each team member through coaching/training by way of quarterly assessments, frequent one-on-one conversations and shared client interaction

Ensure the team meets and/or exceeds internal metrics
Find ways to enhance our service offering by creating hybrid roles, providing expanded client coverage and continuing to train/transfer daily BAU activities to India

Create the proper controls within the team to avoid any data breaches
Complete special projects as assigned

Business Competencies

Education and experience

BA or BS or equivalent experience
Accounting / Finance Major preferred

Commercial awareness

Banking or investment industry experience
Customer relations experience

Management requirements

2-4 years of tangible experience managing a team of individual contributors in the financial services industry

Personal Competencies

Personal impact

Strong work ethic – organized, detail oriented, analytical, task driven

Technical awareness through software applications

Adept at building strong client relationships with an emphasis around overall client execution

Communication

Strong verbal and written communication skills are required

Teamwork

Strong leadership qualities around team participation and dynamic

Sets a tone and vision for your team

About S&P Global Market Intelligence:

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

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BSMGMT201 - Senior Professional (EEO Job Group), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group), BSMGMT202.2 - Middle Professional Tier II (EEO Job Group)