جون ۱۰, ۲۰۲۳ شائع ہوئی 1669 نے دیکھا
We are looking for energetic Customer Support Representatives who will play an important role in achieving customer acquisition target and revenue growth.
Responsibilities:
- Work under the supervision of team leads and Operation Manager and adhere to the procedures and guidelines of the project.
- Participate in the training programs and the daily coaching sessions.
- Abide by the shift timings
- Abide by the company’s policies and procedures.
- Incorporate Spantronics core values into all aspects of work life
- Achieve the quality and production standards for the project
- Assist Team Leads in helping others become successful
- Undertake any added responsibilities and special assignments delegated by the Operations Manager
- Making calls on behalf of the client
- Show courtesy to the customers
- Proper representation of the client while making calls
- Get the information verified by the Team Lead, Quality Control Personnel or Project Supervisor on daily basis
Required Skills:
- Selling Skills
- Listening Comprehension Skills
- Basic PC and Telephone skills
- Solar product knowledge
- Customer service skills
- Basic typing skills
- Complaint management
Knowledge of the processes outlined for
- Case Handling.
- Callbacks.
- Escalations.
- Forwarding.
- Reporting/Date logging.
Desired Skills:
- Rebuttal skills.
- Persuasive communication skills.
Work Hours:
- Full-time in-office position
- Monday – Friday from 7pm to 4am with an hour lunch break (Available on Alternative Saturday)
Qualification:
- Intermediate, A/O level
We hire youth and empower em with the perfect learning experience, enabling them to succeed. Make Spantronics the key to your career success!
نوکری کی تفصیلات
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Spantronics
Spantronics is Market Leaders in Contact Center and BPO sector.
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