Overview
Preparing documents and shipping all aspects of international cargo. Customer service which includes booking cargo, tracking cargo and notifying customers of offloads and uplifts, answering emails in a timely manner, completing files, invoicing, following all TSA Security Regulations.
Reports to: Branch Manager
Main accountabilities include:
• Completing all documents for shipping. Filing AES, preparing airway bills, confirming all documents are on hand required for shipping and by TSA.
• Tracking shipments daily and alerting customers with complete details.
• Following all TSA security and regulations.
• Checking in Dangerous Good (DG) cargo and completing DG checklist. Completing all DG documents for shipping. Inspect cargo to confirm that cargo is correctly labelled and marked. If not DG certified, AMI will send you to a class.
• Complete costs on each file and print invoices. Making sure that all files are invoiced before the last day of the month. Mail invoices daily.
• Prepare check log and send into accounting weekly or when instructed.
• Answer emails from customers and overseas agents in a timely manner.
• Make bookings with airlines. Schedule trucks to pick up cargo.
• Answering phones in a timely manner.
• Performs other duties as assigned.
Qualifications and Experience:
• Must be at least 18 years of age.
• Must have high school diploma or equivalent.
• Must be able to speak, read, and write in English proficiently.
• Valid driver’s license with good driving record.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done before leaving the office.
• Must pass pre-employment back ground check.
Menzies-RAS (Pvt.) Ltd. is an ISO 9001:2015 & OHSAS 18001:2007 Certified Ground Handling Company, which right from its inception embarked upon the mission to introduce the best “Ground Handling Practices” consistent with the International Standards. The tenets of best practices in passenger handling, cargo management, ramp operations, baggage handling, equipment reliability, occupational health & safety, security and human resource development are our hall mark.