مئی ۰۷, ۲۰۲۲ شائع ہوئی 10 نے دیکھا
Customer Service Representative Job Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Contributes to team effort by accomplishing related results as needed.
Working hours are 9 am to 6pm with 1 hour Lunch break Monday to Saturday. Company benefits include Free Medical for all Family Memebers, three weeks paid annual holiday (applicablle after 1 year of service) and provision for paid over time.
Customer Service Representative Qualifications / Skills:
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
Education, Experience, and Licensing Requirements:
- University/college degree is an asset
- Familiarity with office software and phone systems a plus
- Previous experience, especially in particular industry, preferred
We are fast growing team and we are looking for candidates who are honest and hard working.
نوکری کی تفصیلات
STGF (Private) Limited
آپ کو کس حوالے سے برتری حاصل ہے؟
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