Manage Team, deliverable and constantly work to improve KPI's. Responsible to run smooth day to day shift and its related operations.

Manage floor, adherence to set SOPs and defined policies with a SLA driven approach. Work on Team motivation and bonding.

Responsible for the implementation of processes set by the management /Clients.

Share and analyze reports to provide complete operational visibility.

Coordinate with Asst Manager/Manager to evaluate tasks and ensure implementation through constant monitoring. Make recommendations and share feedback improvise if needed in the existing processes.

Participate in coaching, reviews and training assessments of team in conjunction with line manager for constant improvement.

Work closely with management to achieve team and department goals.

Handle escalated calls when required and take care of difficult scenarios when necessary.

Function as Client Services Representative when needed.

Create and foster a positive, successful, and professional work environment where employees choose to work and achieve their goals.

Build solid productive relationships with all levels of leadership and support teams.

Resolve operational and interdepartmental problems quickly.

Coordinate with support dept. For successful delivery of assigned tasks.

Training new hires on product knowledge.

Any task assigned by the management.

Competencies:

Good communication (oral and written) and analytical skills

Strong customer orientation

Excellent spreadsheet (MS Excel) and data analysis skills

Good arithmetic skills with an aptitude for numerical analysis

Excellent interpersonal and team skills

Motivation and ambition to excel

Drive to learn and grow

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Bachelors
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۲٦, ۲۰۱٦
تاریخِ اِشاعت:
اکتوبر ۲۵, ۲۰۱٦

Success Factor

تعلیم و تربیت · 11-50 ملازمین - لاہور, کراچی

Success Factor is an established Career / Educational Counseling Service in Pakistan, Established in 2000, leading the market in a very short span of time. Providing quality services to the prospective students who wish to acquire higher education abroad. Services provided: Career / Educational Counseling. Selection of University. Application / Admission Process. VISA Process Assistance and VISA Processing. VISA Interview Preparation. Free English Conversation Classes to Registered Pre - Departure / Arrival Assistance. Accommodation Arrangement. Medical Transcription Services Financial Assistance / Scholar Ships

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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