یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

System Support Engineer – Level 1

Systems Support Engineer reports to Manager IT, he is responsible for 1st Level Support for Systems related issues, Maintaining Systems & Security Company-wide. This includes LAN, Active Directory, Proxy, Email Server, Antivirus and Security.

Key Responsibilities and Duties/Results Expected/KPI

Manage workflow and service request through Client’s call ticketing system
Software installation, configuration, and troubleshooting for end-users
Performance of IT supports duties as defined by the appropriate I.T Support team leader.
Network printer installation/configuration
General Desktop Support/Project Coordination/Move activities
Monitor, analyze and address reliability and performance issues
Analyze problems, develop creative solutions and assess risks/benefits
Assess and address compliance with applicable IP Policies, Standards, and Technical controls.
Document supported system and application procedures and processes.
Staffing the help desk as needed.
Keep abreast of technology changes and Client's operating environment changes to assess potential
Should be responsible to comply with the standards within the company for e.g. ISMS, HIPPA, etc.
To report security weaknesses/incident through Information security incident & weakness reporting mechanism.

Competencies and Critical Success Factors

Values, Ethics and Professionalism

Demonstrating professional integrity by modeling Sybrid’s values and ethical standards.
Demonstrating initiative, consistency, transparency, personal accountability, and reliability to meet work demands according to the highest standards.
Demonstrating the highest level of business ethics and consistently adheres to and promotes key values and principles in all business and personal transactions.
Demonstrating resilience, drive, commitment to results and responsibility y for own actions.

Resilience

Showing persistence, perseverance, and determination.
Demonstrating adaptability and flexibility in overcoming challenging situations.
Showing resolve in searching for alternative solutions to problems.

Results Orientation

Maintaining focus on those activities that have the greatest impact on meeting work commitments.

Continuous Learning

Proactively seeking performance feedback and identifies approaches to improve own and others’ performance and learning.
Taking personal responsibility to grow and change.
Supporting opportunities for positive change and actively looks for ways to improve what they do.
Consistently coaching and developing team members by articulating key expectations, identifying strengths and development needs and provides ongoing support to maximize performance.

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

عملیات

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Quaid-e-Azam Industrial Estate, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

IT related masters/bachelor’s degree required

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

1 سال - 3 سال (At least two years’ experience on System and Network administration Should have an expertise in Windows and Active Directory.)

اس سے پہلے درخواست دیجیۓ:

ستمبر ۰۷, ۲۰۱۹

تاریخِ اِشاعت:

اگست ۰٦, ۲۰۱۹

Sybrid Pvt Ltd

بی پی او · 301-600 ملازمین - لاہور

پیروی کریں

Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.