اپریل ۱۵, ۲۰۲۲ شائع ہوئی 12 نے دیکھا
1. Greet and welcome visitors as soon as they arrive at the office
2. Direct visitors to the appropriate person (CRM)
3. Answer and screen all the incoming phone calls
4. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
5. Monitor Office Supplies and place order when required.
6. Provide basic and accurate information in-person and via phone/email
7. Receive, sort, and distribute daily mail (CRM and CSO)
8. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
9. Update calendars and schedule meetings for the clients.
10. Maintaining all the records of the existing customers.
11. At least one receptionist must be present at the desk all the time.
12. Assets of customers must be kept under security and care by the receptionist.
13. Must take care of the refreshment of the visitors.
14. Assist CRM during the onboarding and off-boarding of the customer.
15. Route complains of the customer to the relevant person i.e, CSO.
مہارتیں
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