یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

Tecnomics International (Pvt.) Ltd

لاہور ، پاکستان

درخواست بھیجیں

مارچ ۱۹, ۲۰۲۱ شائع ہوئی

PKR. 40,000 - 70,000/Month

Timings: Night Shift (Monday to Friday)

Responsibilities:

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with management.

Requirements:

Minimum 1 year experience as a Customer Service Representative or similar CS role
Familiarity with our industry is a plus
Understanding of how CRM systems work
Fluent in English language (Verbal and written)
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Minimum bachelors degree.

Job Type: Full-time

مہارتیں

CRM Command Client Communication American Accent

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۲۰, ۲۰۲۱

تاریخِ اِشاعت:

مارچ ۱۹, ۲۰۲۱

Tecnomics International (Pvt.) Ltd

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

Hospex Consulting Services is a high-end software development company with industry-specific expertise in Financial/Banking , Healthcare, e-Government , e-commence ,ERP and Business productivity solutions. Hospex specializes in enterprise application development, system integration and business automation tools.HCS has been established with clear aim to develop a Premier partnership with organizations seriously concern about grooming their resources without limitation of any particular domain. Our goal is to deliver the right training solution at the right time with the right results that will impact immediate results in IT based environments to implement techniques and processes, which will directly, and positively impact critical staffing issues as well as overall corporate profitability.