About Company
We are a registered company with Islamabad Chamber of Commerce and Industry (ICCI) and deal in skincare products import and subsequent sales within Pakistan. We are currently looking to expand and would like to build a resourceful team for long term growth of both our company and employees.
Why join us ?
At The Skin Maskuerade, we give you the opportunity to become a skilled professional in your chosen field of interest. Being the pioneers of Korean skin care in Pakistan, we enable you to realize your dreams in an environment of diversity and progression.
The Skin Maskuerade is looking for an energetic resource for Customer Sales department since we believe in providing top class services to our customers.
Typical Day At work
· Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
· Generate sales leads
· Manage incoming calls/emails
· Social media handler. Reply queries on social media and redirect to relevant position
· Go the extra mile to engage customers
· Use telephones to reach out to customers and verify account information
· Greet customers warmly and ascertain problem or reason for calling
· Management of orders. Assist with placement/ refunds/ exchanges
· Inform customer of deals and promotions
· Reach out to influencers, social media stars, celebrities for PR
Work Timings
· 10am to 6pm – Mon-Thu, and Sat
· Sunday work from home
· Friday - Off
***Preference will be given to candidates from Bahria Town and DHA, Islamabad due to ease of travel.
Personal Care and services