یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Head of School Operations Excellence

The Citizens Foundation

اکتوبر ۱۸, ۲۰۲۳ شائع ہوئی 1460 نے دیکھا

Strengthen TCF’s Operations network (schools, field, offices) to ensure smooth and efficient service delivery

Ensure that School Operations KRAs, KPIs are aligned with the goals of the organization
Develop a master workplan to map out School Operations activities, with timelines and responsibilities and identification of key stakeholders within Operations and cross-functions, to ensure school related annual activities are carried out smoothly.
Build service level agreements (SLA) between Operations & cross-functional stakeholders to align expectations viz work activities and timelines; SLAs should address compliance standards and highlight skills training and IT systems support needed for all parties to ensure smooth execution.
Ensure administrative SOPs are developed for key activities within Operations & cross-functional stakeholders, to ensure compliance with SLAs
Ensure training and understanding of SOPs within Operations (schools, field, offices)
Ensure performance data being collected from Operations (school and offices) is both timely and accurate
Work with team members to build performance reporting mechanisms (reports, dashboards, review process) for Operations
Work with team members in forums for cross-functional performance reviews
Develop systems/mechanisms for streamlining communication, coordination and flow of information between schools and offices.
Develop complaints management system to record and report any service delivery gaps/breakdowns for Operations
Resolve short-term service delivery gaps while understanding the underlying systemic corrections needed to reduce future breakdowns in service delivery
Based on performance data, update/ re-engineer business processes (workplans, SLAs, SOPs) to simplify, optimize and increase efficiency
Be the custodian of updated policies, manuals, communications related to Operations
Lead manage any other project/task pertaining to operations excellence, process improvement, monitoring of processes as assigned by senior management.

REQUIRED SKILLS

Process operations mindset: Should have a knack for identifying root cause of problems, seeking long-term resolution through process and system improvements
Strong analytical, problem-solving and project management skills.
Team-building abilities through excellent communication, leadership & interpersonal skills.
Clear and critical thinking as well as curiosity are essential to this role.
Quick learner, proficient at data analysis and strong understanding of ISO Compliance
Proficient with MS Excel and PowerPoint

مہارتیں

Operations Management Project Management Team Leadership Aseptic Technique Knowledge Data Analytics Quality Control Printing

نوکری کی تفصیلات

صنعت:

غیر سرکاری تنظیم / سماجی خدمات

شعبہِ افعال:

عملیات

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

10 سال

اس سے پہلے درخواست دیجیۓ:

دسمبر ۰۱, ۲۰۲۳

تاریخِ اِشاعت:

اکتوبر ۱۸, ۲۰۲۳

The Citizens Foundation

غیر سرکاری تنظیم / سماجی خدمات · More than 5000 ملازمین - کراچی

پیروی کریں

The Citizens Foundation (TCF) is a professionally managed, non-profit organization set up in 1995 by a group of citizens who wanted to bring about positive social change through education. TCF is one of Pakistan’s leading organizations in the field of education for the less privileged, operating and managing over 1800 schools all over Pakistan with more than 280,000 students enrolled. Our purpose built schools, embedded in the heart of urban slums and rural communities, running successfully with a dedicated faculty and 50% student gender ratio. The organization is also running various volunteer, alumni and community development programmes which help in contributing towards a holistic development of not only our students, but also help to empower communities around our schools for sustainable long-term impact. Our Vision is “To remove barriers of class and privilege to make the citizens of Pakistan agents of positive change." Our Mission is “Through the power of quality education enabling moral, spiritual and intellectual enlightenment.” We believe in upholding our Core Values of Sincerity, Service, Beauty and Positive Conduct in everything we do.