Responsibilities:

  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of customer complaints & calls
  • Generate sales leads
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Resolve customer complaints via phone, email, mail or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling

Requirements:

  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and Vehicle Tracking Software
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred

نوکری کی تفصیلات

صنعت:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
مئی ۱۴, ۲۰۲۱
تاریخِ اِشاعت:
اپریل ۱۳, ۲۰۲۱

Vehicle Tracking Pvt Ltd

گاڑی · 11-50 ملازمین - اسلام آباد

Vehicle Tracking (Pvt.) Ltd. was founded with the sole aim of offering safety solutions to individual car owners and a much required relief to the Banking Industry, Leasing Institutions and Insurance Sector. V-Tracking brings unmatched expertise and surveillance facilities by utilizing SMS, GPRS and Voice Communication platforms that enable real time tracking. Vehicle Tracking Pvt. Ltd. was awarded VTS license by Pakistan Telecommunication Authority in August 2004. We specialize in integration of our customized in-house software solution with our clients. We ensure inexpensive, yet completely reliable and fluent communications for efficient vehicle tracking. Our packages include; V-Chase, V-Trace & V-Fleet. We put our knowledge and expertise to use by providing a service that not only minimizes the risk of theft but most importantly give our customers a peace of mind.

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