یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent

WBM Pvt Ltd

ستمبر ۲۵, ۲۰۲۰ شائع ہوئی 8 نے دیکھا

PKR. 30,000 - 50,000/Month

Duties and Responsibilities

Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organization’s service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.

مہارتیں

Customer Acquisition Skills Client Deailing Outbound Marketing

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

محکمہ:

IT Department

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

23 - 35 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

2 سال - 4 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۲٦, ۲۰۲۰

تاریخِ اِشاعت:

ستمبر ۲۵, ۲۰۲۰

WBM Pvt Ltd

انفارمیشن ٹیکنالوجی · 601-1000 ملازمین - لاہور

پیروی کریں

WBM International core values are deeply rooted in fair business proceedings, superior quality products, excellent service, a safe and healthy environment and respect for all people.We believe that every piece of product delivered should be top quality; therefore, all necessary quality controls are duly implemented. WBM International observes strict labor laws and is dedicated to producing products which meet the customers' satisfaction./p