Dealing with Clients is the key task.Candidates with prior experience are encouraged to apply.Experienced professionals shall be preferred.
Candidates which have good communication skills and good command in English are encouraged to apply.
Attractive Salary with Incentives Bonuses will be provided to the right candidate.
Note: Apply if you are good to do Rotational Shift (please don't apply if you are not interested in NIGHT SHIFT)
8 hrs shiftpick n drop allowance
basic salary 25 basic-30K + Incentive
-To greet customers, handle queries and complaints in accordance with the defined customer servicing standards and SOPs of the organization.
-To ensure that the customer details and other relevant data is completely entered into the organization`s CRM system against all calls (via a predefined schedule) and proper documentation is maintained as per established policies and procedures.
-To make sales lead calls to customers & follow-up with all potential customers who have shown interest in company products and services and close the sale at earliest.
-To provide feedback to supervisors on important issues/problems cited by the customers.
-Taking ownership and ensuring resolution of these issues/problems to ensure customer retention.