REQUIREMENTS
· Can work on a 24/7/365 roster with minimal supervision.
· Basic knowledge / experience in RDBMS and SQL queries for data retrieval and manipulation.
· Previous experience in a customer service centre environment / 1st line technical support will be considered an asset.
· Proficiency in the English language both written and verbal.
· Have a good command / proficient in spoken and written in any other language shall be considered an asset.
· Able to perform problem isolation and troubleshooting in complex environments.
· Data analysis experience and skills.
· Willing to learn new technologies and easily adapt to change.
· Working knowledge of TCP/IP fundamentals shall be considered an asset.
Responsibilities, Expertise & Preferences
The expertise shall include:
· Networks
· Routes
· Firewalls (Juniper)
· Switches
· Pfsense
· Concepts: LAN, WAN, VPNs, Tunnels, site 2 site VPNs
Why you should join Zeta:
Other Skills punctual, networks, Excellent communication skills, IP Core Knowledge
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects. Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.