。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Associate

A.I Machines

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PKR. 20,000 - 60,000/Month

We have an opening for a Sr. Customer Service / Lead with our customer service division.

This is a non-voice process.
Training new customer service team members
Using tools to standardize responses.
Monitoring average response time and accuracy of responses.
Leading performance reviews for team members
Creating intervention and improvement plans for team members
Creating reports for the Senior of customer services
Suggesting and recommending new procedures to improve 3 A's (Appointments, Accuracy and Average response time)
Resolving customer issues
Motivating customer service team to meet goals9-hour shift (Mon-Sat)

Night shift (9:30 PM IST to 6:30 AM IST)

Necessary Skill Set

Able to read, understand, and write grammatically correct English.
Analytical thinking
Team player
Full-time, remote-based opportunity.
Candidate should have proper infrastructure at home - quiet & separate place to work, high speed laptop, a smart phone, broadband internet connectivity.