。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Operations Manager

AppedologyPK Recruitment

发布 Jun 11, 2021 8 查看

PKR. 70,000 - 90,000/Month

Must have 4 to 5 years of experience
Accomplishes department objectives by managing staff; planning and evaluating department activities.
Ensures a safe and secure work enviroment
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, KPI's, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements by analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and clients service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.
Prior experience of working in target based environment is must
Should be able to manage a team of 10 people

Perks:

Market Compeitive Salary,
5 days Job
Self Medical Insurance
Incentive & Bonuses
EOBI
Provident Fund and
Complimentary Transport Service

技能

Call Center Development Security Measures Implementation People Management Management Analysis Leadership Collections Handling Written Oral and Communication

工作详细内容

全部职位:

3 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

7年 - 15年

在之前申请:

Jul 12, 2021

发布日期:

Jun 11, 2021

We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully serves an extensive portfolio of solutions specifically tailored for each client while adhering to specific IT industry guidelines and market trends so that we always stay ahead of our competitors .