Our support services for SharePoint span all aspects of administration and configuration. We provide support to your internal team so they can get the help they need to resolve complex issues and remain productive. We can act as an extension of your internal SharePoint Administration team, taking on tasks and providing support to the organization, or we can take over support for your entire SharePoint environment, easing you from day-to-day SharePoint administration. Our administration support coverage includes the following:

•       New SharePoint Farm for testing, development, staging and production

•       SharePoint Scale-Out

•       Issues troubleshooting and resolution

•       Server patching and maintenance

•       Proactive health checks

•       Monitoring

•       Monitoring SQL Server for SharePoint

•       IIS Services Management

•       SharePoint Performance Tune-up (Excluding Customized/Custom/Third-party Solutions)

•       Backup and restore operations

•       Export & Import Webs and Lists

•       Moving/copying sites

•       Solution Packages deployments

•       Office Online and Workflow Manager Service Integration

•       Web Applications, Site Collections, Content Databases, Locks and Quota Management

•       Authentication Services Integration (FBA, Windows, Federated Services Integration) o (Must be already configured before integration)

•       Security and permissions management

•       Integration with other systems and Office 365 (Hybrid Environment)

•       Business Connectivity Services

•       Manage Metadata Services, UserProfile Services and My Sites management

•       SharePoint Search Services Management

•       Excel Services Management

•       Apps Management Services

•       Provide Best practice guidelines for custom solutions development 

Remote Support

•       New SharePoint Farm

•       SharePoint Scale-Out

•       SharePoint Performance Tune-Up

•       Setting up alerts and enforcing policies

•       Regularly auditing SharePoint environment

Resident Engineer

•       Web Applications

•       Site Collections

•       Locks & Quotas Management

•       Issues troubleshooting and resolution

•       Proactive health checks

•       Monitoring

•       Management of IIS Services

•       Backup and restore operations

•       Export & Import Webs and Lists 

Responsibilities:

  •  Issues troubleshooting and resolution
  • Proactive health checks o Servers, Services, Web Applications, Site collections and IIS
  • Monitoring
  • Backup and restore operations
  • Monitoring and management of following
  • Search Service
  • User Profile
  • My Site
  • Manage Metadata
  • Performance (excluding third-party solutions)
  • Performed Tasks Report
  • Performance Tuning
  • Running Cleanup Jobs
  • Review Windows Event Logs for high-priority issues 
  • Review the SharePoint Logs for high-priority issues
  • Review Search Usage reports
  • Attempt searches upon typical end-user searches – verify they work properly
  • Audit server utilization (disk IO, disk space, CPU, etc.) and update baseline
  • Supporting network load balancing needs and ensuring its correct operation (NLB) 
  • Regular review, clean-up, management and configuration of SharePoint accounts and sites. This portion of the role will work closely with an Active Directory administrator.
  • Analyzing and reporting upon SharePoint usage and activity 

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
部门:
Technical
工作地址:
性别:
没有偏好
最低学历:
硕士
学位头衔:
Computer Sciences/ Information Technology
职位等级:
资深专业人员
经验:
3年 - 6年
在之前申请:
Aug 05, 2019
发布日期:
Jul 04, 2019

Arcana Info

· 11-50 员工 - 卡拉奇

One Call Bpo is the leading Client-Centric Business Process Outsourcing Company, specializing in Mortgage Loan processing, Insurance Claim processing and Data Entry Outsourcing Processing & Transaction processing services. We assist our clients by managing their business processes to world-class standards, while saving 25% to 50% annually and allowing them to focus on much more important activities. To provide a seamless extension of our client's customer relationship management process by being a premier provider of customer acquisition, customer care, and retention services.

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