。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center / Customer Support Agent

Basheerbhai

发布 May 25, 2022 36 查看

PKR. 20,000 - 45,000/Month

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Inbound & Outbound calls to customers.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Salary + Handsome Commission

技能

Database Management Oral Communication Skills Fluent in English

工作详细内容

工作频道:

女性工作

全部职位:

20 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

Defence Housing Authority, 卡拉奇, 巴基斯坦

性别:

女性

年龄:

20 - 25 年

最低学历:

中级／A级

学位头衔:

None

职位等级:

入门级

经验:

� 经验 - 1年

在之前申请:

Jun 13, 2022

发布日期:

May 25, 2022

Basheer Bhai is an E-Commerce platform helping online shoppers from across Pakistan, access products of China: cheaper, quicker and simpler. Anyone ordering from AliExpress, or a similar e-commerce store of China, today, faces an uphill battle with operational gaps and uncertainties – particularly in terms of long delivery times, frequent delays and lost packages. This is made worse due to the available payment terms – which only allows online shoppers to shop if they have access to online payment facilities (a credit card/debit card with online banking enabled) along with an advance payment in full requirement. Basheer Bhai aims to simplify and bring ease into the online shopping from China experience. With its quick delivery time of 2 – 3 weeks, the service offers Cash on Delivery option, helping hundreds and thousands of people from across Pakistan get the product they always wanted.