发布 Mar 19, 2021 3 查看
Giving customers support / services
Handling hosts and guests queries on website, social media channels and mobile phones.
Development of detailed itinerary, quotations and invoices for guests, forwarding bookings to hosts and managing the overall trip of customers.
Communication with hosts and finalization of bookings.
Managing relationships with clients.
Handling queries and requests of guests before and during their stay.
Solving problems of hosts and guests.
Communicate with guests and hosts to maintain good relationships.
Retention of existing customers and increasing more customers through social media and website.
Ability to work from home on weekends.
Market research abilities.
Getting feedback or reviews from customers.
Chkar Lodging
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