Octavebytes is innovating the customer experience. As APN (AWS) partner, we specialize in the design, delivery & migration of businesses to Amazon Connect, a next-generation cloud call centre. Our expertise is focused on CTI, enterprise-level integration, customer experience, customize reporting, AI, and Omnichannel. Our interactive Octave Agent Desktop provides a complete customer journey that enables agents to serve the customer better — an intelligent interface for a comprehensive customer view. Customer Experience is the core of our product development and solution design strategy. We believe customer interactions should be Easy, Effective, Consistent and Insightful across all channels. Octavebytes is an Amazon AWS partner.