。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Agent

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Call Center Agent

Job Duties:

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Managing large amounts of outbound calls in a timely manner
Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

技能

Good English Skills Garments Cutting good English listening skills Excellent speaking skills in the target language Conservation Awareness

工作详细内容

全部职位:

20 发布

工作时间:

中班

工作类型:

全职/长期工

工作地址:

Altaf Town, 姆坦, 巴基斯坦

性别:

没有偏好

年龄:

18 - 35 年

最低学历:

中级／A级

学位头衔:

Intermediate

职位等级:

实� 生／学生

经验:

� 经验 - 少于1年

在之前申请:

Jun 26, 2018

发布日期:

May 28, 2018

Comways Marketing Solutions

· 11-50 员工 - 姆坦

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We are a leading telemarketing company. Our Values Our vision is based on the following values which we are committed to carrying out: 1. Utmost personal commitment to further goals, through cooperation, consideration and respect for the individual's wishes and aspirations. 2. Encouraging honesty, openness and mutual support and trust, throughout our organization. 3. Abiding our regulations and procedures, while maintaining individual freedom of thought, and an atmosphere of open discussion and debate. 4. Willingness to make extraordinary efforts to provide customers with the most appropriate service, solutions and quality. 5. Aiming for excellence in project execution, while maintaining a company culture of safety and preservation of the environment. 6. Fostering long-term professional as well as personal relationships with customers and suppliers.