The ideal candidate will ensure timely collection of loans through communication on Phone calls & ensure smooth flow of collection function by updating the management about the status of Debt Collection on regular basis
Key Responsibilities:
- Keep track of assigned accounts to identify outstanding debts
- Contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints regarding collection
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
Experience from banking sector will be a plus.
Finja is a new age financial services platform for professionals, merchants (Karyana shops) and SME businesses addressing their payments, collections and credit needs. Being friend of banks, Fls and merchants, we hold a unique position in the value chain enabling all actors in the eco-system to interact digitally
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