。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Agent

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.

Responsibilities

Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Write and submit timely reports on performance, targets and customer queries.

Requirements

Matric to Masters.
Prior experience with customer service and call centers (Not Necessary)
Good knowledge of CRM practices and systems.
Customer oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the English language.