。该工作已被公司管理人员暂停申请，不再接受简历投递

Billing Executive

Gaditek is headhunting a battle-tested Billing Executive for its Customer Success Department. In this role, you will interact with customers for their billing-related queries via live chats, emails, ticketing systems, etc., and resolve their issues. The candidate will be required to follow all billing and abuse control processes and assist other team members with their billing-related tasks.

Customer growth can be measured by the number of daily sign-ups and existing customers with which grow the number of active users. Therefore, the billing team plays a vital role in managing in ensuring business growth. The Billing Executive works under the supervision of a Team Leads and Manager. Although working under supervision, he must possess the ability to work independently and must, sometimes, provide administrative support. Analytical thinking, working under pressure, coping with tight deadlines, and exemplary problem-solving skills are some of the primary requirements for this job role.

Once you are here, you will:

Be responsible for PlayStore/AppStore IPNs
Monitor Suspected Fraudulent Stripe Email
Manage Garden Fraud Marked Payments
Manage Pure Bluesnap Chargebacks
Manage CDRN/Ethoca/Chargeback.com Alerts
Settle Paypal/Stripe Disputes
Manage Stripe Radar Cases
Manage Mixpanel - Invoice Generation
Manage FTTP Trial No Usage Refunds
Manage Bad Domain Signups Fixation
Manage Stripe PBI Dashboard Screening
Manage Acct IPN update
Manage Acct IPNs coingate
Manage Acct not issued
Manage Double Payment Sheet
Plan upgraded Recurring cancellation suspended
Manage Paypal DDs
Manage Account Not Issued/Due Date Not Changed DD sheet
Manage Flagged as Fraud via Stripe cases
Manage BLC Verification/Pending Task

What does GADITEK offer you?

Gaditek is a new-age technology company that believes in human-centricity and caring of its employees. We work hard. Harder than most other places of work in the same hours. But we also purposefully find ways to turn the workplace into an energizing space that allows our teams to enjoy work together. As a result, we’re among the best companies to work for in Pakistan with a plethora of benefits and an amazing culture.

Relevant Experience:

Minimum 1-year experience
Proven experience as billing specialist/accountant
Relevant Qualification: Bachelors of Commerce

Personality Traits and Skills Required:

Proficient in verbal and written communication. The candidate must be fluent in English and possess good problem-solving skills.
Punctual and trustworthy
Good mentoring and managerial skills
Resilient to pressure and multitasking
Good analytical skills
Carry excellent knowledge of MS Office/Google Docs
Results-driven and patient
A high degree of attention to detail and trustworthiness
Ability to work independently
Possess good organizational skills
Have a strong knowledge of or being open to learn
Ability to multi-task

Remote Work During COVID19 Pandemic

Work from home is mandatory for all Gaditians during the COVID19 pandemic. To enable our teams to work remotely, Gaditek has introduced the following:

UPS for Critical Staff
Monthly Internet Allowance
Internet Device
Pausing all pending Loan Installments
Additional OPD Benefits for our Office Staff
Dedicated hotlines to our support teams

A special fund has been set up to support all Gaditians and their families in case of a worst-case shutter-down scenario in any area that limits access and availability to food and basic amenities. Gaditians are a family and we are committed to moving forward and through this pandemic together as one.

Additionally, our Admin team is on standby at all times to help Gaditians in any way they can. Finally, a detailed WFH policy and guide to enable productive work from home for all teams are available.

技能

Accounts Payments Handling ePayments Billing Services Knowledge

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

没有偏好

年龄:

15 - 32 年

最低学历:

学士

职位等级:

入门级

经验:

� 经验 - 5年

在之前申请:

Jun 27, 2021

发布日期:

May 26, 2021

Gaditek

· 601-1000 员工 - 卡拉奇

关注

Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.