发布 May 21, 2021 33 查看
H5 packaging is looking for Customer Service Representative CSR for our packaging industry
Responsibilities
• Obtain client information by answering telephone calls; verifying information.
• Determine eligibility by comparing client information to requirements.
• Establish policies by entering client information; confirming details.
• Inform clients by explaining procedures; answering questions; providing information.
• Maintain communication equipment by reporting problems.
• Maintain and improves quality results by adhering to standards and guidelines; recommending procedures.
Skills/Experience
• Must have strong command over English language and vocabulary.
• Skills to work with customers across a variety of channels
• Attention to Detail and Organization.
• Clear and Effective Communication.
• Must show Adaptability , Empathy , Patience and Positive attitude towards work environment.
• Verbal Communication, Phone Skills, Listening, Data Entry Skills,Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.
• Experienced in inbound call campaigns.
• Must be good in understanding diverse accent range
H5 Packaging
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