。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Representative

The Customer Support Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences, and fulfill customer inquiries to ensure customer satisfaction.

Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools

技能

Quality Control Printing Interpersonal Leadership Client Contact Skills

工作详细内容

全部职位:

2 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

男性

最低学历:

学士

职位等级:

入门级

经验:

� 经验 - 少于1年

在之前申请:

Aug 07, 2023

发布日期:

Jul 06, 2023

Hive Tech

· 11-50 员工 - 拉瓦尔品

关注

Hive Tech is in the field of Test & Measurement, Electric & Electronics, ICT , Alternate Power Solutions and not only limits here, also offers consultancy, Engineering work and after sales operations with our local knowledge and global business Partners. Hive Tech has been expanding aggressively and developing new business alliances in Middle East, US & Europe.