。该工作已被公司管理人员暂停申请，不再接受简历投递
发布 Apr 23, 2024 162 查看
- Develop objectives for the call centers day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
- Assume responsibility of budgeting and tracking expenses
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and
- other procedures
- Evaluate performance with key metrics (accuracy,
- call-waiting time etc.)
- Prepare reports for different departments or upper management
- Able to get DDV and local campaigns
Requirements:
- Communication is must in English
Experience: 2-3 years
Salary: Market Competitive
Working Days: Monday to Saturday.Working Hours: 8:00 P.M. 4:00 A.M
技能
HR WAYS (PRIVATE) LIMITED
· 1-10 员工 - 卡拉奇
HR WAYS (PRIVATE) LIMITED
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