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Area Outlet Manager

Hyundai Xteer - Al Masood Group

卡拉奇，巴基斯坦

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发布 Nov 23, 2022 285 查看

Note: Only experienced & nearby candidates will prefer.

Location: Garden, Karachi.

Sales & Customer Service:

Meet branch business objectives by achieving monthly and annual Sales and Merchandise Category Budgets.
Responsible for Branch Sales & performance dashboards and reports as required by management.
Conduct Daily Floor Walks, team meetings on a daily/ weekly basis on Branch achievements, individual performance, sales & customer service trainings, product knowledge and for dissemination of company information.
Responding to customer complaints and comments.
Identify current and future customer requirements by establishing rapport with potential and actual customers.
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
Implement sales promotion, and product display plans, analyze success rate of promotions, suggest for future promotions.
Actively participate in BTL activities to improve traffic to branch and ensure accurate footfall tracking.
Create in store excitement with innovative & creative merchandising ideas in coordination with Line Manager.
Observe and know the competition, compare pricing, selection of merchandise, customer service and stay updated with market trends.
Ensure customer service standards' of excellence.

Inventory Management:

Monitor fast and slow moving stocks and initiate action to maximize sales, suggest pricing for clearance of aging stocks, reduce damage stocks and minimize stock loss.
Ensure availability of merchandise and services by closely monitoring replenishments, branch orders; inventory turns and overall stock control.

Branch Operations:

Ensure implementation of and compliance with company SOP's for retail branch operations, sales, pricing, payments and financial policies and procedures to safeguard company resources.
Control expenditures; minimize stock losses; coordinate to ensure zero Collection Outstanding and initiate corrective timely actions.
Responsible for branch maintenance and safety of company assets.
Liaison with area management teams and builds relationships to gain information on other retailers, footfall trends, mall promotion plans.
Ensure safe keeping of Co. assets so that losses are minimized.
Implement 'Disaster Recovery Plan' so that in the event of a disaster, the safety of People and Assets is ensured.
Maintain motivated store team, use positive reinforcement to encourage continued improvement

Team Management:

Attending and chairing meetings.
Ensure consistent staff performance by coaching, counseling, disciplining; planning, monitoring, and appraising performance results.
Oversee Cashier's activities (daily cash/ credit reconciliations/ bank deposits/ down payments and sales orders).
Oversee storekeeper's activities pertaining to branch Inventory Management/ Stock control/ Pilferage control.
Responsible for role delivery and development of Assistant branch Managers, Cashiers & storekeepers.

Skills

Counter Sales / Lubricants Retail Sales

Experience:

At least 2 Years (At least 2 years’ lubricant retail branch management/sales experience, preferably in a FMCG Company of good repute in a capacity of similar responsibility and dimensions.