- Partner with the front office, back office teams, end users, and business partners to solve complex challenges with innovative ways to connect.
- Utilize network tools that monitor utilization, predict capacity requirements, and manage inventory and configuration.
- Demonstrate a high level of creativity and expertise to develop simple, high impact solutions to improve our communications systems.
- Identify innovative opportunities and drive from idea to business case development.
- Generate WAN and Internet solutions that will help support cloud-based connectivity to Amazon Web Services and other Cloud Platforms.
- Provide technical direction and oversight to network support teams.
- Find and create new methods to increase performance, automation, and scalability.
- Participate on Service Restoration Teams when critical problems arise - 24x7x365.
- Build and maintain a scalable and cost effective infrastructure that can deliver global VoIP and VaaS capabilities, and HD video collaboration in over 30+ locations worldwide.
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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